Technical Customer Support Analyst

1 week ago


Copenhagen, Copenhagen, Denmark MasterCard Full time

Skyrocket your career with Mastercard as a Technical Customer Support Analyst We're looking for a skilled and customer-centric professional to join our team in Copenhagen, where you will play a critical role in delivering exceptional technical support to our customers.

As a key member of our Global Customer Care team, you will analyze complex issues, implement process improvements, and develop strategies to enhance customer experience. With your advanced knowledge of Mastercard's products and services, you will provide expert-level support to our customers, addressing their most challenging and complex queries.

To succeed in this role, you will need to possess excellent analytical skills, strong problem-solving abilities, and a keen eye for detail. Your excellent communication skills, both written and verbal, will enable you to effectively interface with customers, partners, and internal stakeholders.

We offer a fast-paced and dynamic work environment, where you will collaborate with talented professionals who share your passion for delivering exceptional customer experiences.



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