Technical Customer Support Analyst
1 week ago
Skyrocket your career with Mastercard as a Technical Customer Support Analyst We're looking for a skilled and customer-centric professional to join our team in Copenhagen, where you will play a critical role in delivering exceptional technical support to our customers.
As a key member of our Global Customer Care team, you will analyze complex issues, implement process improvements, and develop strategies to enhance customer experience. With your advanced knowledge of Mastercard's products and services, you will provide expert-level support to our customers, addressing their most challenging and complex queries.
To succeed in this role, you will need to possess excellent analytical skills, strong problem-solving abilities, and a keen eye for detail. Your excellent communication skills, both written and verbal, will enable you to effectively interface with customers, partners, and internal stakeholders.
We offer a fast-paced and dynamic work environment, where you will collaborate with talented professionals who share your passion for delivering exceptional customer experiences.
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Customer Technical Services Analyst I
7 days ago
Copenhagen, Copenhagen, Denmark Mastercard Full timeOur Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
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Customer Technical Services Analyst II
1 week ago
Copenhagen, Copenhagen, Denmark MasterCard Full timeCustomer Technical Services Analyst II page is loaded Customer Technical Services Analyst II Apply locations Copenhagen, Denmark (Arne Jacobsens) time type Full time posted on Posted 4 Days Ago time left to apply End Date: April 17, 2025 (9 days left to apply) job requisition id R-233730 Our Purpose Mastercard powers economies and empowers people in 200+...
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Customer Technical Services Analyst II-2
2 weeks ago
Copenhagen, Copenhagen, Denmark Mastercard Payment Services Denmark AS Full timeCustomer Technical Services Analyst II-2PlaceringBallerupOur PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions,...
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Technical Payment Analyst
7 days ago
Copenhagen, Copenhagen, Denmark Mastercard Full timeJob DescriptionAs a Customer Technical Services Analyst I, you will be responsible for providing best-in-class customer technical support on payment solutions. This includes case handling of incoming customer service requests via phone and email, as well as consulting customers on the best use of our payment technology.The ideal candidate will have financial...
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Technical Service Analyst
7 days ago
Copenhagen, Copenhagen, Denmark Mastercard Payment Services Denmark AS Full timeJob Description">We are looking for a talented Customer Technical Services Analyst II-2 to join our team in Copenhagen. The successful candidate will be responsible for providing operational and technical support for customers, analyzing a wide variety of issues, determining needed actions, and following through to resolution.">Your Key...
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IT Support Analyst
2 weeks ago
Copenhagen, Copenhagen, Denmark Exerp Full timeExerp Copenhagen, Capital Region of Denmark, Denmark IT Support Analyst Exerp, a Clubessential Holdings Company, was created to address the member management needs of large enterprises in the fitness and leisure industry. To these businesses, data insights are critical to streaming, controlling, and scaling their operations. Drawing information from the...
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IT Support Analyst
7 days ago
Copenhagen, Copenhagen, Denmark Exerp Full timeExerp Copenhagen, Capital Region of Denmark, DenmarkIT Support AnalystExerp, a Clubessential Holdings Company, was created to address the member management needs of large enterprises in the fitness and leisure industry. To these businesses, data insights are critical to streaming, controlling, and scaling their operations. Drawing information from the...
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Global Customer Care Analyst
2 weeks ago
Copenhagen, Copenhagen, Denmark Mastercard Payment Services Denmark AS Full timeCompany OverviewMastercard Payment Services Denmark A/S is part of the global Mastercard network, connecting billions of consumers and millions of merchants worldwide. Our purpose is to make transactions safe, simple, smart, and accessible.Job RoleAs a Customer Technical Services Analyst II-2, you will work closely with the Global Customer Care team to...
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IT Support Analyst
2 weeks ago
Copenhagen, Copenhagen, Denmark Exerp Full timeExerp Copenhagen, Capital Region of Denmark, Denmark IT Support Analyst IT Support Analyst to strengthen IT Infrastructure for Global Fitness SaaS The Role Are you passionate about technology and problem-solving? Join our team as an IT Support Analyst and become a key player in ensuring our IT infrastructure runs seamlessly. In this role, you'll be...
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IT Support Analyst
7 days ago
Copenhagen, Copenhagen, Denmark Exerp Full timeExerp Copenhagen, Capital Region of Denmark, DenmarkIT Support AnalystIT Support Analyst to strengthen IT Infrastructure for Global Fitness SaaSThe RoleAre you passionate about technology and problem-solving? Join our team as an IT Support Analyst and become a key player in ensuring our IT infrastructure runs seamlessly. In this role, you'll be responsible...
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Customer Technical Support Specialist
2 weeks ago
Copenhagen, Copenhagen, Denmark Mastercard Payment Services Denmark AS Full timeOur PurposeWe connect and power an inclusive, digital economy that benefits everyone, everywhere. We make transactions safe, simple, smart and accessible.Title and SummaryYou will support Mastercard Payment Services Denmark A/S as a key member of the Global Customer Care team. You will provide operational and technical support to customers, analyzing complex...
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Customer Support Specialist
7 days ago
Copenhagen, Copenhagen, Denmark Mastercard Payment Services Denmark AS Full timeJob Overview">We are seeking a skilled Customer Technical Services Analyst II-2 to join our Global Customer Care team in Copenhagen. As a key member of our team, you will provide operational and technical support for customers, analyzing a wide variety of issues, determining needed actions, and following through to resolution.">Your Key...
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Senior Technical Business Analyst
2 weeks ago
Copenhagen, Copenhagen, Denmark Scalepoint Technologies Ltd. Full timePermanent employee, Full-time · CopenhagenAiming for new heightsAt Scalepoint, we aim for the stars. We support insurers in their digital journey to automate and provide better customer experience. Our solutions are unique, and Scalepoint CORE was recently appointed the world`s best claims management solution Now, we're looking for a skilled and dedicated...
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Technical Customer Support Representative
1 week ago
Copenhagen, Copenhagen, Denmark Onomondo Full timeDescriptionIf you are looking to take the next step into Customer Support and interested in solving complex customer cases, then this role is for you and you should join us at OnomondoOnomondo is a series A scale-up (21M EUR) that provides a cloud-native connectivity platform for the IoT industry. Our mission is to simplify and accelerate IoT adoption by...
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Technical Customer Support Specialist
1 week ago
Copenhagen, Copenhagen, Denmark Onomondo Full timeCompany OverviewOnomondo is a scale-up company that provides a cloud-native connectivity platform for the IoT industry. Our mission is to simplify and accelerate IoT adoption by providing businesses with the tools and services to connect and manage their IoT devices securely and at scale.We have a tried and tested product that has won some of the most...
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Technical Business Systems Analyst
5 days ago
Copenhagen, Copenhagen, Denmark Scalepoint Technologies Ltd. Full timeAbout ScalepointAt Scalepoint Technologies Ltd., we're dedicated to delivering innovative solutions that empower insurers in their digital transformation journey. Our mission is to provide cutting-edge technology that enhances customer experience and streamlines processes.Your Role in Our MissionAs a Senior Technical Business Analyst, you'll be instrumental...
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Technical Support Expert
7 days ago
Copenhagen, Copenhagen, Denmark Exerp Full timeAbout the RoleWe are actively seeking candidates to fill a full-time IT Support Analyst position in our Copenhagen office. The successful candidate will be responsible for upholding the stability, security, and performance of our SaaS solutions while providing expert support for Office 365, Windows, and mobile devices.Duties and ResponsibilitiesAdminister...
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Customer Strategy Analyst
5 days ago
Copenhagen, Copenhagen, Denmark Strukton Rail AB Full timeAbout UsKPMG is a leading global network of professional services firms providing Audit, Tax and Advisory services. Our team operates in 143 countries with over 273,000 people working in member firms around the world. We support clients in mitigating risks and exploiting business opportunities.Job DescriptionWe are looking for a proactive and motivated...
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Technical Support Specialist
3 days ago
Copenhagen, Copenhagen, Denmark Exerp Full timeAbout ExerpExerp is a leading provider of innovative SaaS solutions for the fitness industry. As an IT Support Analyst, you will play a critical role in ensuring the stability and security of our systems.Key ResponsibilitiesAdminister, configure and maintain IT infrastructure, including cloud software, networks, and security systems.New user on/off boarding,...
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Technical Quality Control Analyst
2 weeks ago
Copenhagen, Copenhagen, Denmark Academic Work Denmark AS Full timeWe are seeking a skilled Test Automation Engineer Assistant to join our team in Copenhagen. In this Technical Quality Control Analyst position, you will collaborate closely with developers, data analysts, and stakeholders to ensure seamless system change implementation.Your key responsibilities will include:Manual System Testing: Perform manual system...