Senior Business Support Director

5 days ago


Copenhagen, Copenhagen, Denmark Falck Danmark AS Full time

Falck Danmark A/S is a leading company in the healthcare industry, dedicated to providing sustainable and innovative healthcare solutions.

We are rapidly evolving with ambitious goals for the future. Our latest product, Falck Sundhedshjælp, a comprehensive health solution, has strengthened our position in the market.

This position requires an experienced leader to manage a team of talented individuals and drive business support functions forward.

As Head of Customer and Business Support, you will play a pivotal role in shaping our organization and driving our global healthcare mission forward.

Your leadership will extend to managing a team of approximately 10 employees, responsible for critical support functions in sales and contract management, including invoicing and price adjustments.

You will oversee the onboarding and offboarding of customers and spearhead operational partnerships with insurance brokers in the health insurance sector.

Collaboration with other departments and entities within Falck will be central to your role.

Key responsibilities include:

  • Leading and mentoring a team of approximately 10 employees, including two student assistants.
  • Optimizing contract management processes, and overseeing invoicing and price adjustments.
  • Managing the onboarding and offboarding of customers.
  • Driving operational collaboration with insurance brokers.

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