Customer Service Representative

1 month ago


Copenhagen, Copenhagen, Denmark Experian Full time
Jobbeskrivelse

Vi søger en erfaren og servicemindet kundeservice medarbejder til vores team på Experian. Som kundeservice medarbejder vil du være ansvarlig for at møde vores kunder med et smil i stemmen og levere førsteklasses service til både kunder og interne medarbejdere.

Primære arbejdsopgaver:
  • Registrering og løsning af sager via telefon eller mail
  • Videreformidling af og opfølgning på sager til 2. line support
  • Brugersupport af applikationer og services
  • Kontrakthåndtering
  • Tildeling af brugeradgange (Access Management)
Kvalifikationer:
  • Er serviceminded og professionel
  • Taler og skriver flydende dansk
  • Taler og skriver engelsk på højt niveau
  • Har gode it-kompetencer
  • Værdsætter teamwork og er engageret i at bidrage til et positivt arbejdsmiljø
  • Kan lide at lære nye ting hele tiden
  • Trives i en travl hverdag, dog med tid til sjov med kollegaerne

Vi tilbyder en inspirerende arbejdsmiljø med en dygtig og engageret team, stor berøring på tværs af organisationen og store muligheder for at udvikle dig fagligt og personligt. Vi søger en kandidat, der er villig til at lære og udvikle sig sammen med os.



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