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Customer Service Representative

1 month ago

Taastrup, Høje-Taastrup Kommune, Denmark Ikea Full time
About the Role

We are seeking a highly motivated and service-oriented individual to join our Goods Handout team at IKEA. As a key member of our Customer Relations department, you will play a vital role in ensuring our customers receive the best possible experience when picking up their ordered goods.

Key Responsibilities
  • Provide exceptional customer service, handling customer inquiries and resolving issues in a professional and courteous manner.
  • Efficiently hand out goods to customers, ensuring accuracy and quality.
  • Scan and quality-assure orders before handout, guaranteeing customers receive the correct goods in good condition.
  • Ensure all prepackaged customer orders are accurately tracked, minimizing waiting times and providing a seamless experience.
Our Team

Our Goods Handout team is a dynamic and collaborative group of individuals who share a passion for delivering exceptional customer experiences. As a member of our team, you will have opportunities to work across various departments, including Returns, Checkout, Information, and Småland, while developing your skills and contributing to the cohesion of our Customer Relations department.

What We Offer
  • A competitive salary, including pension and free choice allowance, as well as odd-hour payment.
  • A range of staff benefits, including private health insurance, massage, canteen, staff discount, and a discount club with external partners.
  • The opportunity to work in a fast-paced, dynamic environment with a strong focus on teamwork and customer satisfaction.