Automotive Client Support Specialist

3 days ago


Aalborg, Ålborg Kommune, Denmark Tesla, Inc. Full time

The Service Advisor plays a critical role in delivering an exceptional customer experience at Tesla. As a key member of our team, you will be responsible for coordinating the service experience for our customers, ensuring that their needs are met and exceeded.

Key Responsibilities:

  • Provide timely updates to customers on their vehicle's status, scheduling appointments and managing payment requirements
  • Educate customers on our products and services, utilizing excellent communication skills to address any questions or concerns they may have
  • Maintain a strong understanding of our products and services, including our innovative vehicles and advanced technology features
  • Work collaboratively with internal teams, such as technicians, to guarantee a smooth and efficient service experience for our customers


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