Order Management Support Coordinator

5 days ago


Copenhagen, Copenhagen, Denmark Grohe AG Full time

GROHE is a world leader in sanitary solutions, and we're looking for a structured and detail-oriented colleague to support Order Management (OM) in Finland and other Nordic countries as needed. As an Order Management Support Coordinator, you will be part of our dynamic and informal culture, with a clear strategy and goal to grow. We value innovation, quality, design, and teamwork, and we believe these core values will resonate with your passion for delivering exceptional customer experiences.

Your main tasks will involve:

  • Maintaining high-level support within the team
  • Placing and changing orders according to corporate guidelines
  • Creating availability requests for customer escalations
  • Handling credit notes, returns, and customer claims
  • Improving customer service processes together with the Operation Manager & Supply Chain

We're a global brand dedicated to bringing innovative products to the bathroom and kitchen markets, and we strive to deliver 'Pure Joy of Water' experiences. You'll be part of our Nordic team, working in a diverse environment where collaboration and shared expertise are essential.



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