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Lead Solutions Consultant

1 month ago

Copenhagen, Copenhagen, Denmark Sprinklr Full time
About the Role

Sprinklr is seeking a highly skilled and experienced Lead Solutions Consultant to join our team. As a Lead Solutions Consultant, you will be responsible for partnering with sales and customer success teams to deliver compelling solutions to our clients. You will be instrumental in the sales cycle and account relationship, bringing your technical and industry expertise to create innovative solutions for customers.

Key Responsibilities
  • Design and present compelling solutions to address customer key business challenges
  • Lead and document discovery sessions to understand client business objectives and desired outcomes
  • Present a vision of the solution, meeting client requirements that will drive adoption and growth
  • Lead client workshops, including whiteboarding, Q&A sessions, and trials
  • Develop a repertoire of client stories to convey the value of Sprinklr's solution to the customer
  • Collaborate with internal teams to ensure general administration across our systems of record are timely and accurate
Requirements
  • 5+ years of relevant CX strategy and technical consulting experience
  • Experience in a presales role at a SaaS company managing large enterprise customers
  • Experience in marketing, advertising, customer care, business intelligence, or commerce spaces
  • Familiarity with CRM, Marketing Automation, Business Intelligence, and Social Media
  • Thought leader who has engaged in activities such as publishing white-papers, speaking at industry events, blogging, etc.
About Sprinklr

Sprinklr is committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. We provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.