Global HR Service Delivery Platform Specialist

3 days ago


Copenhagen, Copenhagen, Denmark Demant Polska Full time

Demant Polska is a world-leading hearing healthcare and technology group built on a heritage of care, health, and innovation since 1904. We offer innovative technologies, solutions, and expertise to help people hear better.

The company employs more than 21,000 people globally and is present with solutions in 130 countries where we create life-changing hearing health and high-end audio and video solutions.

We are seeking a highly skilled Global HR Service Delivery Platform Specialist to join our team in Denmark or Poland. As the successful candidate, you will be responsible for overseeing the design, implementation, and ongoing improvement of our ServiceNow HR Service Delivery (HRSD) platform.

This role offers a unique opportunity to drive transformational projects while gaining deep insight into global HR operations and the challenges of a multinational organization.

Key Responsibilities:

  • Oversight of the platform's development lifecycle
  • Management of global rollouts
  • Ensuring consistency while adapting features to meet local requirements
  • Tailored training programs and clear communication strategies to empower users

About the Role:

We value collaboration, continuous improvement, and a global mindset. Our team is dedicated to promoting the digitalisation agenda across HR, and as a member of this team, you will have the latitude and ownership to drive the implementation of the HR piece of the platform globally.

You will work across the organisation and collaborate with HR, IT, and regional teams to figure out which features to build upon, continuously improving our service delivery in HR and finding opportunities to optimise our processes.

Requirements:

  • Several years of experience working with ServiceNow - ideally knowledge of the ServiceNow HRSD module
  • Knowledge of HRIS, either as a project manager or product owner
  • Knowledge of HR processes
  • Previous work with other features, i.e. ServiceNow modules such as employee document management, and SAP SuccessFactors is beneficial

What You Will Gain:

This role offers a competitive salary of approximately €80,000 per year, depending on your level of experience. You will also have access to a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

A Little Bit About Us:

Demant Polska is an equal opportunities employer and welcomes applications from all qualified candidates regardless of ethnic background, personality, age, gender, and education. Women in STEM areas are particularly encouraged to apply, as Demant supports United Nations Sustainable Development Goal 5 on gender equality.



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