E-commerce Customer Experience and Logistics Manager
7 days ago
- Manage KOL (Key Opinion Leader) bulk shipping, order creation, and tracking.
- Coordinate with freight forwarders to organize shipments and ensure accurate documentation (e.g., customs, invoices).
- Proactively track shipments and resolve delays with 3PLs (third-party logistics providers).
- Monitor Shopify inventory levels to prevent stockouts and update 3PL IMS systems to resolve order errors.
The ideal candidate will have 2+ years of experience in logistics coordination and e-commerce customer service, proficiency with Shopify, ERP systems, and IMS platforms, and a startup mindset.
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Copenhagen, Copenhagen, Denmark wallhack Full timeAbout the RoleWe are seeking a highly skilled E-commerce Logistics and Customer Support Specialist to oversee three core areas: customer support, logistics coordination, and e-commerce administration. This role offers the chance to grow within a dynamic startup environment while directly impacting our global customer experience.The ideal candidate will be...
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Copenhagen, Copenhagen, Denmark wallhack Full timeAbout The JobThis is a unique opportunity to join a dynamic startup environment and make a direct impact on our global customer experience.The ideal candidate will be responsible for overseeing customer support, logistics coordination, and e-commerce administration.This role requires a strong understanding of last-mile optimization and 3PL/carrier...
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E-commerce Customer Support
7 days ago
Copenhagen, Copenhagen, Denmark wallhack Full timeE-commerce Customer Support & Logistics CoordinatorWALLHACK Copenhagen, Capital Region of Denmark, Denmark1 week ago Be among the first 25 applicantsAbout The RoleJoin WALLHACK as a versatile specialist overseeing three core areas: customer support, logistics coordination, and e-commerce administration. You'll be the backbone of our operations, ensuring...
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E-commerce Operations Specialist
6 days ago
Copenhagen, Copenhagen, Denmark wallhack Full timeAbout the RoleThe ideal candidate will be a versatile specialist with expertise in logistics coordination, e-commerce administration, and customer support.You will be responsible for overseeing three core areas: customer support, logistics coordination, and e-commerce administration.This role offers the chance to grow within a dynamic startup environment...
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Customer Support
6 days ago
Copenhagen, Copenhagen, Denmark wallhack Full timeAbout the OpportunityWe are seeking an experienced professional to join our team as a Customer Support & Logistics Coordinator.This role involves overseeing customer support, logistics coordination, and e-commerce administration.The ideal candidate will have expertise in logistics coordination, e-commerce administration, and customer support.Key...
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Global Customer Experience Expert
6 days ago
Copenhagen, Copenhagen, Denmark wallhack Full timeAbout This RoleThe Customer Support & Logistics Coordinator will play a crucial role in ensuring seamless order fulfillment, optimizing last-mile delivery, and enhancing customer satisfaction.This role requires a strong understanding of logistics coordination, e-commerce administration, and customer support.The ideal candidate will have expertise in using...
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Customer Experience Specialist
4 days ago
Copenhagen, Copenhagen, Denmark ferm LIVING Full timeE-commerce Sales Support Role">This position involves providing exceptional customer service and supporting the e-commerce team in achieving sales growth, customer satisfaction, and brand loyalty.">Responsibilities Include:">">Answering customer inquiries via phone, email, live chat, and Facebook.">Resolving customer complaints and finding solutions to meet...
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E-commerce Operations Manager
3 days ago
Copenhagen, Copenhagen, Denmark The HubDanske Bank Full timeAbout the Role:eCommerce is a crucial channel for The Hub's business growth, and we are seeking an experienced E-commerce Operations Manager to drive our online sales and marketing efforts. As the ideal candidate, you will be responsible for developing and implementing strategies to enhance the customer experience, increase conversion rates, and improve...
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E-commerce Sales Supporter
4 days ago
Copenhagen, Copenhagen, Denmark ferm LIVING Full timeE-commerce Sales Supporter Do you have a positive mindset and are you motivated by providing top-class customer service? Copenhagen area Created: 28/02/2025Applications will be screened regularly. Do you have a positive mindset and are you motivated by providing top-class customer service? Do you work structured and have good IT skills? Then you might be our...
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Copenhagen, Copenhagen, Denmark Sweets to the Streets Full timeWe count memories not calories at Sweets to the Streets, a unique Events Services company.Job Description:We are seeking an experienced Chief of Happiness and Customer Experience Manager to join our team. In this role, you will be responsible for leading our e-commerce efforts and ensuring a seamless customer experience.You will oversee the development and...
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E-commerce Webshop Manager
5 days ago
Copenhagen, Copenhagen, Denmark MakesYouLocal Full timeE-commerce Webshop Manager Job OverviewWe are seeking a seasoned E-commerce Webshop Manager to join our team. As a manager, you will be responsible for overseeing all aspects of launching and operating successful webshops, including managing teams, handling customer inquiries, providing excellent customer service, and staying up-to-date with market trends.In...
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E-commerce Customer Service Representative
4 days ago
Copenhagen, Copenhagen, Denmark ferm LIVING Full timeAbout Ferm Living">Ferm Living is a Danish design and interior brand established in 2006. From our base in Copenhagen, we work with artisans around the world, fusing our Scandinavian mindset and design with global skills and traditions.">We create two yearly design-driven collections of furniture, accessories, and lighting – for all rooms in the home.">As...
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E-commerce Customer Support Assistant
3 days ago
Copenhagen, Copenhagen, Denmark MakesYouLocal Full timeBenefits and OpportunitiesTraining and development opportunities in e-commerce, customer service, and localisation servicesCareer growth and advancement opportunities within the companyA dynamic and supportive work environment with a focus on teamwork and collaborationA comprehensive benefits package, including flexible working hours and a hybrid attendance...
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Senior E-commerce Team Manager
5 days ago
Copenhagen, Copenhagen, Denmark MakesYouLocal Full timeAbout the RoleWe are seeking an experienced Senior E-commerce Team Manager to lead our Danish team consisting of E-commerce assistants & E-commerce Managers. The ideal candidate will have a deep understanding of customers' mindsets and first-hand knowledge of the Danish culture.Responsibilities include managing all aspects of launching and operating...
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E-commerce Product Strategist
3 days ago
Copenhagen, Copenhagen, Denmark Vivino, Inc. Full timeVivino, Inc. is an established brand with a multimillion audience of wine lovers who trust us as the best wine database and the most extensive wine community in the world. We're seeking a skilled e-commerce product strategist to join our team in Copenhagen, Denmark. As a senior marketplace manager at Vivino, you will shape the future of our e-commerce...
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E-commerce Marketing Manager
2 days ago
Copenhagen, Copenhagen, Denmark Naked Copenhagen - Supplying Girls With Sneakers Full timeWe're looking for a Paid Marketing Specialist to join our E-commerce team at Naked Copenhagen.As a member of our team, you'll be responsible for shaping and executing our paid marketing strategy.You'll work closely with our Head of E-commerce to optimize our Google Ads and Meta campaigns, explore new advertising opportunities on platforms like TikTok and...
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Logistics and Customer Experience Manager
7 days ago
Copenhagen, Copenhagen, Denmark Vitamin Well Full timeAbout the RoleWe are seeking an experienced Logistics & Customer Service Coordinator to join our Danish team. In this role, you will be responsible for managing customer orders, handling inquiries, and ensuring smooth coordination between sales, logistics, and finance. You will play a central role in ensuring that our products reach our customers efficiently...
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Danish Team Lead
5 days ago
Copenhagen, Copenhagen, Denmark MakesYouLocal Full timeJob SummaryMakesYouLocal is looking for a highly skilled Danish Team Lead - E-commerce Expert to manage our Danish team. As a leader, you will be responsible for motivating and leading a team to achieve exceptional results in e-commerce operations. You will have extensive experience as a team lead or coordinator in a relevant field such as e-commerce,...
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Copenhagen, Copenhagen, Denmark wallhack Full timeJob DescriptionMaintain and update product data in the PIM system for new launches.Optimize Shopify integrations with 3PLs/carriers to automate tracking and fulfillment.Improve automation workflows across e-commerce platforms.Conduct daily checks with 3PLs to address missed/delayed orders.This role requires a strong understanding of last-mile optimization...
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E-commerce Specialist
2 days ago
Copenhagen, Copenhagen, Denmark AKQA Design Full timeAbout the RoleThe ideal candidate will have 3-5 years of experience in web development, with at least 2 years of specialized experience in Shopify theme development and customization. A deep understanding of Shopify's theme architecture, Liquid templating language, and Shopify APIs (REST and GraphQL) is essential for success in this role.As a member of our...