Technical NOC Director

4 days ago


Copenhagen, Copenhagen, Denmark The HubDanske Bank Full time

In this role as Senior Charging Network Specialist, you will be responsible for leading technical aspects of charger technology, representing NOC and Operations in development projects, partner onboarding, and sales support. You will also manage relationships with third-party suppliers and continuously improve team services.

Spirii is committed to creating an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences. If you are passionate about eMobility and want to make a significant impact in the industry, please apply for this exciting opportunity.

Responsibilities:

  • Lead technical aspects of charger technology, representing NOC and Operations in development projects, partner onboarding, and sales support.
  • Manage relationships with third-party suppliers (outsourcing, software, telecom, etc.).
  • Continuously improve team services, optimizing processes and support tools.
  • Participate in strategic NOC discussions, including financial tracking.
  • Coordinate incident management and resolution.
  • Monitor charging network health, troubleshoot issues, and provide remote assistance to partners and installers.
  • Participate in rotating 24/7 on-call duty with the NOC team.

Requirements:

  • 5-7 years of experience in Network Operations Centers (NOC) or related fields.
  • Technical graduate degree (minimum bachelor's level) preferred but not required.
  • Fluency in English & Danish.
  • Experience with Python, SQL & JSON APIs.
  • Knowledge of OCPP, OCPI, and ISO-15118 is highly desirable.
  • Familiarity with Zendesk, Nagios, and Notion is a plus.


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