Client Success Specialist

2 days ago


Copenhagen, Copenhagen, Denmark Saxo Bank Full time

Saxo Bank's mission is to enable individuals and institutions to take control of their financial lives, leveraging technology to provide unparalleled access to global capital markets.

We are driven by a passion for innovation and a commitment to delivering exceptional client experiences.

This role offers a unique opportunity to work at the forefront of financial services, collaborating with clients to understand their evolving needs and developing tailored solutions to meet them.

Key responsibilities:

  • Deliver first-in-class client service, providing expert advice and assistance on our product range
  • Develop comprehensive knowledge of our industry-leading trading platforms
  • Maintain regulatory compliance through rigorous adherence to global governance
  • Drive client digital engagement, enhancing interactions with Saxo

Your ideal profile:

Experience in a client-facing role, preferably within the financial sector

Educational background in service, finance, business, or a related field

Proficiency in English and another language, both verbally and in writing

A results-driven individual, thriving in environments with clear goals and transparent performance metrics

Possessing excellent communication skills, able to convey complex ideas simply and effectively

Fostering growth and development:

We invest heavily in our employees' careers, offering comprehensive training programs and continuous learning opportunities to aid your professional advancement.

Becoming part of Saxo means joining a dynamic, diverse community spanning 15 countries and 2,500 colleagues from various cultural backgrounds.

We proudly celebrate diversity and inclusion, recognizing its potential to stimulate innovation, drive growth, and ensure our long-term success.



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