IT-Support Specialist

4 days ago


Copenhagen, Copenhagen, Denmark Intellis AS Full time

Vi søger en IT-sympatisør til at hjælpe os med at sikre, at vores kunder får den bedste oplevelse af vores løsning.

Jobbeskrivelse

Vi søger en kundeservicekonsulent til at være med til at udvikle og forbedre vores produkt. Som kundeservicekonsulent vil du være en del af vores Customer Care team, der samarbejder tæt med både vores udviklingsafdeling og implementeringsafdeling i Danmark.

  • At yde sparring og teknisk support til vores kunder via telefon, e-mail og chat.
  • At analysere og løse tekniske problemer hurtigt og effektivt.
  • At vejlede og assistere brugere i at få mest muligt ud af vores produkt.
Opgaver

Din hovedopgave som kundeservicekonsulent vil være at sikre, at vores kunder får den bedste oplevelse af vores løsning. Du vil gennemføre følgende opgaver:

  1. Yde sparring og teknisk support til vores kunder.
  2. Analysere og løse tekniske problemer.
  3. Vejlede og assistere brugere.
Krav

Vi søger efter en person, der har følgende egenskaber:

  • Servicemindet og imødekommende.
  • Brænder for dine kollegaer og kunder.
  • Taler og skriver flydende dansk og engelsk.


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