Danish Speaker Customer Advisor til International Medicinalvirksomhed

1 week ago


Copenhagen, Copenhagen, Denmark Sitel Corp. Full time

Vi søger en dansktalende kundeservicetalent, der kan matche vores klients forventninger og standarder.

Om Jobbet

I denne stilling skal du udøve kundeservice og –support på vegne af Medtronic, som er et stort internationalt medicinalfirma, der specialiserer sig i at fremstille produkter til diabetikere. Vi har derfor stort fokus på at bevare høje standarder og god kvalitet i vores arbejde.

I dette job skal du:

  • Udøve support og service på klientens produkter over telefon og mail til brugere som kontakter os med spørgsmål vedrørende ordrer, reklamationer, erstatningsleverancer osv.
  • Kontinuerligt bidrage til at udvikle og optimere vores projekter og vedligeholde vores processer for at sikre tilfredse kunder.
  • Sikre at vi kontinuerligt er i overensstemmelse med vores KPI'er.
  • Sikre compliance på alle områder og i alle vores processer.
  • Lære og forstå klientens produktportfolio.
  • Agere som ambassadør på vegne af klienten.

Vores produktene er af høj kvalitet og er en innovativ løsning til diabetikere med henblik på at hjælpe dem til et sundere og nemmere liv.

Hvem leder vi efter?

Lige nu leder vi efter kundeservicetalenter, der har interesse og kompetencer inden for kommunikation og kundeservice, og samtidig har et godt gå-på-mod.

Benefits

Vi tilbyder en grundig træning og oplæring i jobbet og klientens produkter, samt en konkurrencedygtig lønpakke og gode udviklingsmuligheder.

Arbejdspladsen er fra dit eget hjemmekontor, så længe du er bosat i Danmark.

Regnskabsoplysninger

Præcis pris for denne position vil være mellem 45.000 og 55.000 kr. pr måned, alt afhængigt af din erfaring og dine ydelser.



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