Work from Home Customer Service Advisor
2 weeks ago
About Us
We are a leading global company in the diabetes health care industry, and we are looking for a skilled customer service advisor to join our team in Copenhagen.
As a customer service advisor at our company, you will be responsible for providing exceptional support and service to our customers over phone and email. You will work closely with our management team to continually develop and optimize our project and processes to ensure happy customers.
We offer a competitive salary package consisting of a base salary of 20,040 DKK per month, 7% free choice account, pension scheme, and other benefits. Our work environment is dynamic and social, with a positive atmosphere and plenty of opportunities for development and growth.
The role offers the option of working from home if you are located in Denmark. We provide all necessary equipment and training to ensure your success in this role. You will also have access to our remote training and onboarding programme.
Key Responsibilities:
- Deliver exceptional support and service to customers over phone and email
- Develop and optimize projects and processes to ensure happy customers
- Perform administrative tasks as required by the management team
- Ensure compliance with KPIs regarding call length, service level, and quality of service
Why Join Our Team?
At our company, we offer a competitive salary package, great development opportunities, paid personal days, a fantastic working environment, and the option of working from home if you are located in Denmark.
We look forward to hearing from you.
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