Technical Client Manager Lead

2 days ago


Copenhagen, Copenhagen, Denmark TradeDoubler Full time

About the Role

">
  • As a Technical Client Manager at Tradedoubler, you will be responsible for delivering technical support tasks, processes, and client implementations across our products.
  • You will contribute to efficient, quality implementations and provide exceptional support to clients and colleagues within agreed SLA's.

Main Responsibilities:

  • Manage the Tradedoubler affiliate platform on behalf of our advertisers.
  • Resolve technical questions from customers and colleagues.
  • Maintain continuous contact with customers in a proactive manner.
  • Identify advertisers' needs to grow their business.
  • Support the sales team in meetings and calls.
  • Stay updated on changes in the market.
  • Document client evolution and relevant changes.
  • Leverage the team for solutions and diverse perspectives.
  • Discuss results periodically.
  • Learn from success cases and apply them.
  • Communicate important client information to stakeholders.
  • Liaise with Technical Customer Executives and Managers of other local offices.

Your Profile

You're a results-driven professional with strong technical knowledge, troubleshooting skills, and a commercial mindset. You excel at communicating complex technical concepts to non-technical audiences.

With good knowledge of the digital marketing landscape, excellent communication, presentation, and interpersonal skills, you can prioritize tasks, handle pressure, and multitask across different requests, projects, and activities.

University degree in Computing, IT, or software programming, or equivalent experience is preferred. Self-taught professionals are also welcome.

Requirements:

  • Ability to grasp technical concepts: HTML, JavaScript, Restful APIs, XML, and programming languages.
  • Good written and spoken communication skills.
  • Experience in client support/customer service environment preferable.
  • Customer service-minded.
  • Solutions-oriented with exceptional problem-solving skills.
  • Professional approach.
  • Results-driven.
  • Attention to detail.
  • Excellent team player.


  • Copenhagen, Copenhagen, Denmark TradeDoubler Full time

    Temporary, Full or part-time · Madrid Role overview As a Technical Client Manager, you will be fully competent and responsible for the day to day delivery of the technical support tasks, processes and delivery of client implementations (new clients, additional markets, additional products and re-implementations). You will contribute towards delivering...


  • Copenhagen, Copenhagen, Denmark IBM Client Innovation Center Full time

    Introduction Technology sales at IBM is evolving its way of working to break beyond boundaries with innovative approaches. Preferring to 'show' vs. 'tell', Client Engineering co-creates with clients, in real-time, on solutions to solve their hardest business challenges. As a Platform Engineer within Client Engineering, you'll be a key player in a...


  • Copenhagen, Copenhagen, Denmark IBM Client Innovation Center Full time

    About the RoleAs a Solution Architect at IBM Client Innovation Center, you will be responsible for designing and implementing innovative solutions to meet client needs. Your expertise in infrastructure solutions for IBM zSystems, LinuxONE, and associated operating systems and virtualization software will enable you to build world-class delivery teams.The...

  • Lead Tester

    6 days ago


    Copenhagen, Copenhagen, Denmark IBM Client Innovation Center Full time

    JobbeskrivelseVed IBM Client Innovation Center søger vi en erfaren Lead Tester til at styrke vores kvalitetsindsatser. Du vil være ansvarlig for at udvikle og implementere teststrategier, samt sikre at vores leverancer lever op til højeste kvalitetsstandard.Målgruppe og krav At lede test management indsats på tværs af forskellige kunderAt udvikle og...


  • Copenhagen, Copenhagen, Denmark TradeDoubler Full time

    About the JobWe are looking for a Technical Solutions Manager to join our team. As a key member of our client-facing support/technical support and project management team, you will be responsible for delivering efficient, quality implementations across Tradedoubler products and providing quality support to clients & colleagues within agreed SLA's.Your main...

  • Technical Lead

    3 days ago


    Copenhagen, Copenhagen, Denmark Publicis Groupe Full time

    At Publicis Sapient, we're dedicated to helping our clients thrive in a rapidly changing digital landscape. As Senior Director of Engineering - Consumer Products, you'll play a critical role in driving the success of our clients by defining and delivering architectural solutions that drive business growth.You will work closely with senior stakeholders to...


  • Copenhagen, Copenhagen, Denmark IBM Full time

    Our TeamWe are looking for a skilled Solution Architect to join our team. In this role, you will work closely with clients and sellers to build solutions based on meeting the client's business outcomes and known best practices for the technology and industry. Your expertise will help deliver world-class services to our clients, ensuring they achieve their...


  • Copenhagen, Copenhagen, Denmark TradeDoubler Full time

    About the Job">This role is a largely client-facing support/technical support and project management position, working towards deadlines with fast turn-around-times.You will present technical solutions to non-technical people, as well as developers, and maintain continuous contact with customers in a proactive manner.Main Responsibilities:Manage the...


  • Copenhagen, Copenhagen, Denmark Nobel Recruitment Full time

    Noble Recruitment is seeking an Enterprise Client Manager to join their team. This role involves managing existing client relationships and identifying new business opportunities.About the CompanyThe company is a leading provider of software solutions for the electricity grid industry. Their innovative products help clients understand the environmental...


  • Copenhagen, Copenhagen, Denmark INVIXO Consulting Group Full time

    Job OverviewWe are seeking an experienced Technical Project Manager to join our team. As a key member of our project management team, you will be responsible for managing projects within Integration Platforms, API Management, Event Management Platforms, Data/BI, SAP, and/or migration projects.Your primary responsibilities will include:Managing projects from...

  • Client Manager

    3 days ago


    Copenhagen, Copenhagen, Denmark Group M Worldwide Inc. Full time

    Do you have experience from a media agency, and do you want to be part of a digital and strategic thinking organization with a global view and room to play? Do you want to help develop and implement the most effective ideas and campaigns in the market? Can you advise clients and take the lead on everything from the client's brief to the final plan? Are you...

  • Digital Client Lead

    6 days ago


    Copenhagen, Copenhagen, Denmark Avature Full time

    **About the Role**This is an exciting opportunity to join our team as an E-Key Account Manager and contribute to driving e-commerce growth in the Nordics. As an E-Key Account Manager, you will lead e-commerce relationships with key clients, developing and executing strategic e-commerce plans to drive digital growth and solidify our position as the preferred...


  • Copenhagen, Copenhagen, Denmark SHAPE AS Full time

    BECOME A PART OF THE TEAM Framna, which means 'to advance' or 'to bring forward' in Old Norse, was born from the union of Shape, Bontouch, and Move. At Framna, we create digital products that over 10 million people worldwide depend on every day. Our products boast an average App Store rating of 4.5, and we process over €150 million daily through our...


  • Copenhagen, Copenhagen, Denmark Bonzer ApS Full time

    About Bonzer CopenhagenBonzer is a leading SEO agency in Copenhagen, Denmark, dedicated to helping businesses improve their online visibility. Our team of experts develops tailored organic marketing strategies and SEO results aligned with our clients' needs, goals, and ambitions.We believe in the importance of building strong relationships with our clients...


  • Copenhagen, Copenhagen, Denmark BASE life science AS Full time

    As a Senior Migration Program Manager at BASE life science A/S, you will play a critical role in delivering strategic technical solutions that address complex client issues in the Life Sciences industry. Our company has been recognized as an outstanding workplace, earning us the Great Place To Work certification in multiple countries.About the CompanyBASE...

  • Client Manager

    2 days ago


    Copenhagen, Copenhagen, Denmark Wavemaker Denmark Full time

    Do you have experience from a media agency, and do you want to be part of a digital and strategic thinking organization with a global view and room to play? Do you want to help develop and implement the most effective ideas and campaigns in the market? Can you advise clients and take the lead on everything from the client's brief to the final plan? Are you...


  • Copenhagen, Copenhagen, Denmark Collinson Insurance Europe Limited Remote Work Freelance Full time

    Lead and Grow Key AccountsWe are seeking a seasoned leader to join our Business Development and Account Management team as a Senior Account Director. In this role, you will be responsible for managing and growing our key accounts, ensuring we continue to exceed client expectations and deliver outstanding results.Your key responsibilities will...


  • Copenhagen, Copenhagen, Denmark BCG Platinion Full time

    Job DescriptionAs a Technical Project Manager at BCG Platinion, you will be responsible for the execution and management of our national and international client projects. We collaborate with colleagues from BCG Platinion and/or the Boston Consulting Group on site and directly with the client company.The project involves structuring and planning resources to...


  • Copenhagen, Copenhagen, Denmark IBM Client Innovation Center Full time

    Introduction Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time...


  • Copenhagen, Copenhagen, Denmark Meta Full time

    The Client Solutions Manager for Meta is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do. This is an outstanding opportunity to build and manage key relationships, serve as a consultative product expert, and lead media planning, strategy, and measurement to some of our highly performance-driven top clients...