Technical Support Specialist for Endoscopy
4 weeks ago
We are seeking a highly skilled Technical Support Specialist to join our team at Ecolab. In this role, you will provide technical assistance and support to our customers and sales team, ensuring seamless alignment of services with customer requirements and business objectives.
Key Responsibilities- Diagnose and troubleshoot field-related problems to ensure timely resolution.
- Conduct technical interventions and monitor assistance cases to ensure customer satisfaction.
- Address parts and product needs, providing technical support to the sales team and handling customer complaints.
- Verify warranty conditions and conduct product training to ensure employees are equipped with the necessary knowledge.
- Monitor product development and evolution, updating training materials and communicating product updates to the team.
- Arrange facilities as needed and manage technical disputes to ensure smooth operations.
To be successful in this role, you will need:
- 3+ years of work experience in related fields, with a strong understanding of electrical engineering, electronics, and mechanics.
- Advanced level of English and excellent customer service skills, with the ability to problem solve and devise customer solutions.
- Prioritization and time management skills, with the ability to read plans and diagrams.
- Proficiency in MS Office suite and a valid driving license, as you will be required to travel extensively.
Ecolab is committed to fair and equal treatment of associates and applicants, and we strive to create a diverse and inclusive work environment. We welcome applications from individuals of all backgrounds and perspectives, and we are an equal opportunity employer.
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Endoscopy Technical Support Specialist
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Copenhagen, Copenhagen, Denmark Ecolab Full timeJob Overview:We are seeking an experienced Endoscopy Technical Support Specialist to join our team at Ecolab. This role will require extensive travel, with more than 80% of time spent abroad.About the Job:In this dynamic role, you will work closely with the sales department to ensure seamless alignment of services with customer requirements and business...
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Technical Support Specialist for Endoscopy
2 weeks ago
Copenhagen, Copenhagen, Denmark Ecolab Full timeTechnical Support Specialist for EndoscopyIn this role, you will interact with the sales department to align services with customer requirements and business objectives. Your primary objectives are to offer effective assistance and support to local representatives and their customers, while adhering to safety regulations.Responsibilities:Diagnose and...
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Copenhagen, Copenhagen, Denmark Ecolab Full timeAs a Technical Support Specialist for Endoscopy Services, you will be responsible for interacting with the sales department to align services with customer requirements and business objectives. You will work closely with local representatives and their customers to provide effective assistance and support, adhering to safety regulations.Key...
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Copenhagen, Copenhagen, Denmark Ecolab Full timeIn this role, you will be responsible for providing technical support to our endoscopy equipment customers. Your primary objectives will be to align services with customer requirements and business objectives.Key Responsibilities:Diagnose and troubleshoot field-related problems.Conduct technical interventions when necessary.Monitor and follow up on...
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Copenhagen, Copenhagen, Denmark Ecolab Full timeThis is a technical support role focused on endoscopy equipment.Job OverviewEcolab seeks a highly skilled Technical Support Specialist to join our team. In this role, you will provide expert technical assistance and support to customers and internal stakeholders across various regions.ResponsibilitiesDiagnostics and troubleshooting of field-related...
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Copenhagen, Copenhagen, Denmark Ecolab Full timeJob DescriptionThis role involves providing technical support and expertise to customers in the endoscopy field. The ideal candidate will have a strong background in electrical engineering, electronics, or mechanics, and possess excellent problem-solving skills.Key Responsibilities:Diagnose and troubleshoot equipment-related issues.Conduct on-site technical...
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