Operational Process Manager
5 hours ago
About the Role
Pandora A/S is currently seeking an experienced Operational Process Manager to join our Global Operations Development team. This role will be responsible for implementing and testing best-practice operational processes, ensuring global process alignment within all new system implementations across our value chain responsibility.
Key Responsibilities
- Act as a bridge between business and digital & tech to support Pandora's growth strategy
- Implement and test best-practice operational processes
- Gather understanding of Distribution & Wholesale value chain and systems used
- Demonstrate self-awareness when dealing with others and build effective relationships
- Manage hands-on work with designing, testing, and delivering changes to processes
- Perform reviews of processes and systems together with customers to understand problems and current challenges
Humble, Hungry, and People-Smart
To succeed in this role, you need to have a high personal drive, be a team player, and be motivated to be part of the Process Excellence team. You need to understand business processes and systems and specifically have a cross-value chain business understanding (between Manufacturing, Distribution, and Retail). You need solid stakeholder management, communication, and problem-solving skills, and you need to be able to collaborate cross-functionally.
Required Skills and Qualifications
- 5+ years of experience working within Process Management, Project Management or the business side of system roll-outs, ERP testing (WMS, OMS, POS, ERP)
- Potential relevant experience from another area within Pandora
- ERP experience with tier one vendors, preferably Microsoft AX or SAP
- A master's degree in Supply Chain Management, Manufacturing, or similar
- Basic project management skills including workshop facilitation
- Medium/high level proficiency with Microsoft Office (Excel/PowerPoint/Visio)
- Some Agile training, Scrum, Six Sigma, Lean, Prince2, is a plus
About Pandora A/S
Pandora designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora's products are available in more than 100 countries on six continents through more than 6,500 points of sale, including around 2,500 concept stores.
Career Growth and Benefits
This role offers opportunities for career growth and development within a global organisation. Limited traveling is expected (10-30 days yearly), and you will be working out of our beautiful Head Office in Copenhagen V.
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