Value Realization Manager

3 days ago


Copenhagen, Copenhagen, Denmark GTT Communications, Inc. Full time
Our Approach
At GTT Communications, Inc., we take a strategic and proactive approach to customer success, recognizing that each customer has unique needs and priorities. Our goal is to deliver personalized service and support that addresses these needs, maximizing the value of our customers' investments and driving long-term growth and retention.

Key Responsibilities:
* Develop relationships with multiple levels of customer stakeholders from technicians to C-level, working closely with sales teams to identify the best path to renew and expand customers while minimizing churn risks, serving as the customer's advisor throughout customer life cycle (product kick-off, adoption, proficiency, expansion, and renewal negotiations/close).
* Orchestrate milestones along the customer journey and conduct Quarterly Business Reviews (QBRs) with Senior client executives, consistently monitoring & identifying/anticipating revenue churn risk to successfully resolve at-risk clients, quoting, renewal&upgrade, tech refresh proposal preparation, billing related issues and other operational tasks management via company CRM portal.

Requirements:
* 5+ years experience in enterprise, customer facing roles collaborating with both technical and business teams - Customer Success, Professional Services, Technical Account Management or a combination of those plus Sales, Solutions Engineering, or Technical Support.
* Experience leading monthly and quarterly business reviews with client executives where you described the value and ROI of your company's solution, communicating client business objectives or issues to your internal leadership in order to form a strategic account plan, collaborating with internal Product, technology, and/or operations team to understand client needs and communicate product feedback.
* Ability to work in fast paced environment, be trusted to drive initiatives autonomously and gain buy in from a wide collection of stakeholders, demonstrating a strong commitment to continuous personal and professional development, actively seeking opportunities to enhance skills, expand knowledge, and advance within their career and field.

What We're Looking For:
Excellent communication skills and the ability to build relationships at all levels, proficient with CRM tools, driven, high emotional intelligence, and strong priority management skills.

  • Copenhagen, Copenhagen, Denmark Conference Manager Full time

    About the CompanyConference Manager is a leading provider of registration and event management solutions in Scandinavia. We are committed to delivering exceptional value to our clients through innovative technology and personalized service.We are seeking a highly motivated Sales Development Representative to join our team in Denmark. As a key member of our...


  • Copenhagen, Copenhagen, Denmark Conference Manager Full time

    Company OverviewAbout Conference ManagerWe're a fast-paced commercial team seeking a skilled Customer Success Manager to support our growing client base. This role can be based at our HQ in Virum, Denmark or our office in Munich.This individual will be a key member of our team, assisting clients with planning and executing events, conferences, and fairs in a...

  • Process Mining Expert

    3 hours ago


    Copenhagen, Copenhagen, Denmark Celonis SE Full time

    Celonis SE is the leading provider of Process Intelligence solutions, empowering businesses to unlock their full potential. As a Digital Transformation Consultant, you will be part of our team that helps organizations achieve their strategic goals.The Team: You will join our Nordics Value Engineering function, working closely with our sales teams and...


  • Copenhagen, Copenhagen, Denmark National Oilwell Varco Denmark IS Full time

    Company OverviewNational Oilwell Varco Denmark I/S is a leading company in the industry, focused on delivering innovative solutions to improve business processes.Job DescriptionAs Transformation Leader - Value Stream Optimization, you will play a crucial role in leading our efforts to implement effective value streams in our business. Your primary objective...


  • Copenhagen, Copenhagen, Denmark Celonis SE Full time

    Celonis SE is the global leader in Process Mining technology, driving business transformation with its innovative platform. As a Senior Management Consultant, you will be at the forefront of helping our clients unlock their full potential.The Role: As a trusted advisor, you will work closely with our sales teams and customers to drive measurable business...


  • Copenhagen, Copenhagen, Denmark Pandora AS Full time

    About the Role:Pandora A/S is seeking an experienced Transformation Lead to join its team in Copenhagen, Denmark. As a key member of the Transformation team within Global Merchandising, you will play a pivotal role in shaping the end-to-end value chain that drives the future growth of the world's leading jewellery brand.In this exciting opportunity, you will...


  • Copenhagen, Copenhagen, Denmark Celonis SE Full time

    Celonis SE is the pioneer in Process Mining technology, enabling businesses to optimize their processes and operations. As a Process Mining Expert - Pharma Industry, you will be responsible for driving business transformation within the pharmaceutical sector.The Role: You will work closely with our customers to identify opportunities for process improvement...


  • Copenhagen, Copenhagen, Denmark MasterCard Full time

    About MastercardMastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone.Our Products and ServicesWe support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and...


  • Copenhagen, Copenhagen, Denmark Turner & Townsend Group Full time

    Company OverviewTurner & Townsend Group is a global professional services company that helps major Pharmaceutical clients deliver ambitious and highly technical projects worldwide. We are passionate about making a difference by delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous...


  • Copenhagen, Copenhagen, Denmark Danske Bank Full time

    About UsDanske Bank is a leading Nordic financial institution with a rich history spanning over 150 years. We have been supporting people and businesses in realizing their potential, fostering a culture of teamwork, empowerment, and openness.Role OverviewWe are seeking a highly motivated Business Analyst to join our Performance Management & Projects team. As...


  • Copenhagen, Copenhagen, Denmark GTT Communications, Inc. Full time

    Role OverviewGTT Communications, Inc. is a leading provider of networking and security services for multinational organizations. Our mission is to establish and maintain strong customer relationships, acting as the voice of the customer and supporting them in realizing the value of their investment while securing retention and growth for GTT.Job Summary:The...


  • Copenhagen, Copenhagen, Denmark Mastercard Payment Services Denmark AS Full time

    Job Title:Risk Management Professional - Nordic RegionWe strive to create an inclusive, digital economy by making transactions safe, simple, smart and accessible. Our innovative solutions use secure data and networks, partnerships and passion to help individuals, financial institutions, governments and businesses realize their greatest potential.Key...


  • Copenhagen, Copenhagen, Denmark GTT Communications, Inc. Full time

    About UsGTT Communications, Inc. is a leading provider of networking and security services for multinational organizations. Our mission is to establish and maintain strong customer relationships, acting as the voice of the customer and supporting them in realizing the value of their investment while securing retention and growth for GTT.Our GoalsOur goal is...


  • Copenhagen, Copenhagen, Denmark Nordic RCC Full time

    Job Title: Service Delivery Excellence LeadWe are seeking a highly skilled and experienced IT Service Management professional to join our team at Nordic RCC. This is an exciting opportunity to make a difference in the Green Transformation in the Nordics and Europe.The energy sector in Europe is undergoing a dramatic transition towards a fully carbon neutral,...


  • Copenhagen, Copenhagen, Denmark DAMVAD Analytics Full time

    At DAMVAD Analytics, we are dedicated to delivering impactful data and AI solutions that drive real business value for our clients. As a Commercial Lead in our Life Sciences team, you will play a key role in defining project scope, objectives, and deliverables while working closely with clients, external collaboration partners, and across teams.Job...


  • Copenhagen, Copenhagen, Denmark Norientpool Full time

    About the RoleNORDEN is a global provider of ocean-based freight services for bulk and project cargo of all sizes. We offer tailored solutions based on flexibility, reliability, and intelligence, helping our customers to optimize and decarbonize their supply chains.In this role, you will be part of our newly established Logistics team within the Logistics...


  • Copenhagen, Copenhagen, Denmark Carlsberg Danmark Full time

    Job Overview:In Carlsberg Danmark, we are committed to upholding the highest standards of integrity and compliance. Our team is dedicated to promoting a culture of transparency and accountability across all levels of the organization.About the Role:We are seeking a highly skilled Senior Investigations Manager to join our Integrity & Compliance department. As...


  • Copenhagen, Copenhagen, Denmark Danske Bank Full time

    Job DescriptionWe are seeking a highly skilled and experienced professional to provide expert guidance and support to our executive management team. As a Senior Strategy Consultant at Danica Pension, you will collaborate closely with executive management to support and facilitate strategic initiatives. This role offers an exceptional opportunity to gain deep...


  • Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full time

    Job Title: Supply PlannerOverview:Our company PARETO SECURITIES AS is looking for a highly skilled Supply Planner to join our team. The successful candidate will be responsible for managing the production order flow to cash process, collaborating with production and logistics teams, and ensuring timely deliveries.Key Responsibilities:Responsible for order...


  • Copenhagen, Copenhagen, Denmark Dustin AS Full time

    The IT Vendor Relationship Manager plays a crucial role in building and nurturing strategic relationships with key vendors. As a key member of the team, you will advocate for Dustin's value and collaborate closely with Vendor and Category Management.Your primary responsibilities will include developing marketing plans with strategic vendors, coordinating and...