Customer Success Manager
6 days ago
As a Technical Support Specialist, you will be responsible for:
- Providing advanced technical support to customer-facing teams
- Troubleshooting complex technical issues
- Collaborating with the Product team to document issues, conduct impact analysis, and suggest prioritization for bug fixes and improvements
- Developing and delivering internal training programs
- Creating and reviewing documentation
- Implementing knowledge-sharing tools like Raffle, Pendo, or Fullview
- Analyzing support trends, identifying recurring issues, and providing data-driven process improvements
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Customer Success Manager
5 days ago
Copenhagen, Copenhagen, Denmark Conference Manager Full timeAbout the role We're looking for a Danish/German speaking Customer Success Manager to join our growing team. You will either work from our HQ in Virum, Denmark or from our brand new office in Munich.You will be one of the heroes of Conference Manager whose finest job it is to help our customers succeed with planning their events, conferences, and fairs in...
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Customer Success Manager
6 days ago
Copenhagen, Copenhagen, Denmark Amazon Full timeCustomer Success ManagerWe are looking for a Customer Success Manager to be the centerpiece of value to our Enterprise Support customers, working alongside the broader dedicated account team.The ideal candidate will have experience in operational services or support environment and experience engaging management stakeholders on technical, operational or...
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Customer Success Manager
3 days ago
Copenhagen, Copenhagen, Denmark Clerk Full timeClerk.io Copenhagen, Capital Region of Denmark, Denmark Customer Success Manager Clerk.io is shaping the next big e-commerce revolution by delivering tech that helps businesses bring the right products to the right customers thanks to machine learning and generative AI. If you value working from anywhere, approaching your day-to-day work as you best see...
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Customer Success Manager
5 days ago
Copenhagen, Copenhagen, Denmark SAP Danmark Full timeWe help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
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Customer Success Manager
5 days ago
Copenhagen, Copenhagen, Denmark Dixa Full timePermanent employee, Full-time · USA - remote Your mission As a Customer Success Manager, you will play a key role in ensuring the satisfaction, retention, and success of Dixa's customers portfolio. You will serve as the primary point of contact for our clients, advocating for their needs within the organization and fostering long-term relationships. Your...
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Conference Success Specialist
5 days ago
Copenhagen, Copenhagen, Denmark Conference Manager Full timeWe're Conference Manager – a vibrant Danish SaaS startup that's all about making events easier to organize and unforgettable experiences. We're not just about making events easier; we're about making them professional and successful.As a Customer Success Manager, you will be responsible for:Building strong relationships with our clients in both Germany and...
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Customer Success Manager
5 days ago
Copenhagen, Copenhagen, Denmark GAN Integrity Solutions Full timeCustomer Success Manager We are looking for a strong team player who thrives in a fast-paced, innovative working environment and is passionate about customer happiness. We need someone who is excited about building great customer relationships, and who will have a meaningful impact on the growth of our business. In this role, you will: Own the commercial...
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Customer Success Manager
5 days ago
Copenhagen, Copenhagen, Denmark Jumbo Group Full timeCultivate lasting relationships with customers and drive revenue growth as a Customer Success Manager.Key Objectives:Establish and maintain strong relationships with key customersDevelop and implement customized sales strategiesMonitor sales performance and provide actionable insightsCollaborate with cross-functional teams to achieve business...
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Customer Success Manager
2 days ago
Copenhagen, Copenhagen, Denmark Trustpilot, Inc. Full timeAbout the RoleAs a Customer Success Manager, you will play a pivotal role in ensuring the retention of our small business customers. You will act as a Trusted Advisor, advocating for their needs and driving growth within your portfolio.Your ResponsibilitiesMaintain and secure renewal rates of clients from the Benelux markets.Manage and administer a portfolio...
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Lead Customer Success Manager
6 days ago
Copenhagen, Copenhagen, Denmark SimCorp Full timeAbout the RoleWe are seeking a seasoned Customer Success Professional Lead to join our team. As a key member of our client-facing organization, you will be responsible for building and maintaining effective relationships with our clients.Your primary focus will be on ensuring customer satisfaction and effective use of our solutions. You will act as the main...
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Customer Success Manager Lead
5 days ago
Copenhagen, Copenhagen, Denmark SAP Danmark Full timeAt SAP Danmark, we enable our customers to bring out their best. Our company culture is focused on collaboration and a shared passion to help businesses run better.We are seeking an exceptional individual to join our team as a Customer Success Manager Lead. As a key member of our customer-facing team, you will be responsible for driving customer...
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Lead Customer Success Manager
6 days ago
Copenhagen, Copenhagen, Denmark SimCorp Full timeLead Customer Success Manager page is loaded Lead Customer Success Manager Apply locations: Copenhagen, Stockholm, Oslo Time type: Full time Posted on: Posted Yesterday Job requisition id: R-208946 Who we are For over 50 years, we have worked closely with investment and asset managers to become the world's leading provider of integrated investment...
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Customer Success Manager – DACH Markets
5 days ago
Copenhagen, Copenhagen, Denmark Impero Full timeAbout the job Are you a customer success professional with a focus on building relationships with customers? Would you like to join a fast-growing scale-up company with the vision of building trust and transparency between people, institutions, and companies? Who are we looking for? The Customer Success Manager at Impero is seen as the face of the...
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Customer Success Strategist
5 days ago
Copenhagen, Copenhagen, Denmark Contractbook Full timeCompany OverviewAt Contractbook, our vision is to revolutionise the way businesses manage contracts. We are building a cutting-edge platform that makes contract management seamless and efficient.We believe that contracts should be more than static documents – they should be dynamic, connected, and easily accessible. Our mission is to empower teams to build...
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Customer Success Professional
3 days ago
Copenhagen, Copenhagen, Denmark SAP Danmark Full timeWe are seeking a highly skilled and motivated individual to join our team as a Business Development Manager. As a Business Development Manager, you will be responsible for driving business growth by identifying new opportunities, developing relationships with key decision-makers, and negotiating deals.The ideal candidate will have 2-5 years of work...
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Customer Success Advocate
5 days ago
Copenhagen, Copenhagen, Denmark GetAccept Inc. Full timeWe are seeking a highly motivated and results-driven Account Growth Specialist to join our European sales team at GetAccept Inc. In this role, you will be responsible for managing and growing existing customer relationships, identifying new business opportunities, and delivering exceptional customer experiences.Key Responsibilities:Driving revenue growth and...
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Customer Success Strategist
3 days ago
Copenhagen, Copenhagen, Denmark 3Shape AS Full timeAt 3Shape A/S, we're dedicated to revolutionizing digital dentistry with innovative technology and imaging techniques. As a Senior Program Manager in our Global Customer Success team, you'll play a pivotal role in defining and delivering customer success initiatives that drive business growth.We're seeking a strategic leader who can help us establish a...
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AWS Customer Success Manager
3 days ago
Copenhagen, Copenhagen, Denmark Amazon Full timeAbout the TeamWe are looking for a highly skilled and experienced Technical Account Manager to join our Enterprise Support team. As a TAM, you will be responsible for leading the success of our enterprise support customers in building applications and services on the AWS platform.You will work closely with our customers to understand their outcomes and...
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Customer Success Professional
5 days ago
Copenhagen, Copenhagen, Denmark GAN Integrity Solutions Full timeAbout the RoleWe are seeking a highly skilled Customer Success Professional to join our team. As a key member of our organization, you will play a vital role in driving business growth and ensuring customer satisfaction.Key Responsibilities:Develop and maintain long-term relationships with executive stakeholders for our customers.Collaborate...
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Copenhagen, Copenhagen, Denmark Impero Full timeAbout the RoleThe Customer Success Manager is responsible for maintaining and growing customer relationships in the DACH market. This involves building strong relationships with customers, understanding their needs, and providing guidance to ensure they achieve their desired outcomes.This role requires a deep understanding of the Impero platform and its...