Customer Service Ambassador for Night Operations

3 days ago


Copenhagen, Copenhagen, Denmark Livezoku Full time

Company Overview:

">

We are a dynamic and innovative company, Livezoku, that is revolutionizing the hospitality industry by providing a unique blend of hotel services and community living. Our mission is to create unforgettable experiences for our residents and guests.

 

Salary:

">

The estimated salary for this position is €30,000 - €40,000 per year, depending on experience and qualifications.

 

Job Description:

">

We are seeking a skilled Customer Service Ambassador for Night Operations to join our team. As a key member of our night staff, you will be responsible for ensuring that our residents and guests receive exceptional service during their late-night stays with us.

You will provide a warm welcome and assist with check-ins and check-outs, as well as help with any requests or issues that may arise during the night. You will also be responsible for security and emergency response, working closely with our Duty Manager to ensure a smooth handover in the morning.

In addition, you will be required to prepare and serve drinks at the end of the night, tidy up our bar and Social Spaces, and set up meeting rooms for the next day.

Responsibilities:

">
  1. Welcome and assist residents and guests during their late-night stays
  2. Provide exceptional customer service, addressing any requests or issues that may arise
  3. Work closely with the Duty Manager to ensure a smooth handover in the morning
  4. Prepare and serve drinks at the end of the night
  5. Tidy up our bar and Social Spaces
  6. Set up meeting rooms for the next day
  7. Ensure security and emergency response measures are in place

Requirements:

">
  • Previous experience in hospitality or a similar customer-facing industry
  • Fluency in English; any other languages are a bonus
  • EU resident or valid working and living permit for Denmark
  • Availability to work nights (11pm-7am) with flexibility for shifts during weekdays and weekends
  • Ability to work independently and as part of a team

 

Benefits:

">

We offer a competitive salary, pension, and health insurance, as well as cool benefits like free after-work drinks, discounts, and friends & family rates at all Zoku locations. You'll also enjoy a fun, young, multi-national company culture, exciting on-the-job training opportunities, and events throughout the year to celebrate achievements and milestones.



  • Copenhagen, Copenhagen, Denmark momondo Full time

    We are seeking an exceptional Customer Experience Ambassador to join our team at KAYAK Cambridge, part of Booking Holdings. Located in Cambridge, MA, this role offers a unique opportunity to be part of a global network that includes OpenTable and KAYAK's portfolio of metasearch brands.About the Role:This is an exciting opportunity for a dedicated and...


  • Copenhagen, Copenhagen, Denmark Gastrojob ApS Full time

    Gastrojob ApS is a leading food service company seeking a Customer Experience Ambassador to join our team at WAKHA in Tivoli Foodhall.As a Customer Experience Ambassador, you will be responsible for creating an exceptional dining experience for our guests. This includes managing the front-of-house area, maintaining high standards of customer service, and...


  • Copenhagen, Copenhagen, Denmark Billy ApS Full time

    Scale Your Career with Billy ApSWe're on a mission to revolutionize the financial industry, and we need talented individuals like you to join our team. As a Customer Support specialist at Billy ApS, you'll be part of a dynamic and international work environment that's passionate about helping micro businesses grow.Our company overview is built around...


  • Copenhagen, Copenhagen, Denmark Mastercard Payment Services Denmark AS Full time

    Job SummaryAs a Customer Service Operations Manager at Mastercard Payment Services Denmark A/S, you will be responsible for leading day-to-day customer support operations and activities across all technical service support programs. Your primary goal will be to deliver exceptional customer experiences by ensuring timely response and resolution of customer...


  • Copenhagen, Copenhagen, Denmark JACOBS DOUWE EGBERTS Full time

    We are seeking a highly skilled Customer Service Operations Specialist to join our team in Copenhagen. In this role, you will be responsible for providing exceptional customer service and ensuring seamless order processing.Job DescriptionThis is an exciting opportunity to work in a fast-paced, collaborative environment where you will be part of a dynamic...


  • Copenhagen, Copenhagen, Denmark Nido Living Full time

    Job DescriptionWe are seeking a highly skilled Night Security Liaison to join our team in Denmark. As a key member of our community, you will be responsible for ensuring the highest level of service is provided to residents and guests during the busiest periods of the week.This role offers a unique opportunity to make a real impact on our residents'...


  • Copenhagen, Copenhagen, Denmark Anders Nielsen & CoANCOTRANS Full time

    We are seeking a highly motivated and proactive individual to join our dynamic People & Culture team as a Student Assistant. As a Cultural Ambassador, you will play a vital role in supporting our operations and administrative tasks, while also driving employee engagement initiatives and maintaining our HR systems.The ideal candidate will be fluent in...


  • Copenhagen, Copenhagen, Denmark Billy ApS Full time

    Head of Customer Service & Operations in DenmarkWe are seeking an experienced professional to lead our customer service team in Denmark, driving exceptional customer satisfaction and loyalty. As a key member of our Revenue team, you will play a crucial role in executing our strategy and overseeing the customer service process.The ideal candidate will have...


  • Copenhagen, Copenhagen, Denmark JACOBS DOUWE EGBERTS Full time

    We are seeking an experienced and skilled Senior Customer Service Professional to join our Nordic Supply Chain team in Copenhagen, Denmark. As a key member of the team, you will be responsible for leading and developing our customer service team, driving improvements to optimize supply chain flow, and ensuring excellent customer satisfaction.Key...


  • Copenhagen, Copenhagen, Denmark The HubDanske Bank Full time

    About Us:We're a leading SaaS company offering a Video Marketing Platform for B2B companies. Our mission is to make video the most human way to connect, putting its power in the hands of every business.Role Overview:As an Office Manager and Culture Ambassador, you'll create a welcoming, organized, and engaging workspace while ensuring seamless office...


  • Copenhagen, Copenhagen, Denmark The HubDanske Bank Full time

    About Us:TwentyThree is a leading SaaS company that empowers marketers to create, manage, and share videos and webinars from a single tool. Our mission is to make video the most human way to connect.Role Overview:We are looking for a dynamic Office Manager and Cultural Ambassador to manage our Copenhagen office. Your focus will be on creating a welcoming,...


  • Copenhagen, Copenhagen, Denmark Group M Worldwide Inc. Full time

    GroupM Worldwide Inc. is the leading media agency group in the Nordics, with over 1,200 employees working across our agencies.Job Description:We are seeking a highly skilled Culture and Talent Ambassador to join our team. As a key member of our organization, you will be responsible for driving people development and culture initiatives that foster a positive...


  • Copenhagen, Copenhagen, Denmark Games Workshop Group PLC Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Ambassador for Warhammer enthusiasts in Copenhagen, Denmark.


  • Copenhagen, Copenhagen, Denmark Globalconnect Full time

    About the Service Desk Manager Role:As a Service Desk Manager at GlobalConnect, you'll have the opportunity to shape an innovative, proactive service desk strategy, making key decisions and seeing the impact of your work on satisfied clients and a highly engaged team.About the Role:As a Service Desk Manager, you'll take on the critical daily operational...


  • Copenhagen, Copenhagen, Denmark Nouria Full time

    Company OverviewNouria Energy Corporation is a family-owned wholesale fuel distributor, convenience store operator, and car wash operator in New England.Job DescriptionWe are seeking a highly motivated and customer-focused Food Service Team Member to join our team. As a Food Service Team Member, you will be responsible for operating the food service station...


  • Copenhagen, Copenhagen, Denmark VOCAST ApS Full time

    We are seeking a highly skilled individual to join our team as a Danish Research and Brand Ambassador Coordinator. This role involves identifying key contacts in the fashion, home interior, and lifestyle industries to help our clients maximize their marketing efforts.The successful candidate will have extensive knowledge of the Danish lifestyle sector and be...


  • Copenhagen, Copenhagen, Denmark Mastercard Payment Services Denmark AS Full time

    Job Title:Customer Technical Services DirectorAbout the Role:We are seeking an experienced Customer Technical Services Director to join our team at Mastercard Payment Services Denmark A/S. The successful candidate will be responsible for managing day-to-day customer support services across all service support programs for customers and strategic partners...


  • Copenhagen, Copenhagen, Denmark CVX Ventures Full time

    About the RoleWe are seeking a highly driven and ambitious Sales Ambassador to join our team at CVX Ventures ApS in Copenhagen, Denmark. As a Sales Ambassador, you will be responsible for selling potential partners on the benefits of joining our network, which offers access to carefully selected investment opportunities, board roles, networking events, and...


  • Copenhagen, Copenhagen, Denmark Mastercard Payment Services Denmark AS Full time

    At Mastercard Payment Services Denmark A/S, we are seeking an exceptional Customer Support Team Lead to join our team in Copenhagen. This is a unique opportunity to lead day-to-day customer support operations and activities across all technical service support programs.We estimate the annual salary for this role to be approximately 110,000 DKK, depending on...


  • Copenhagen, Copenhagen, Denmark MeetFrank Full time

    Are you passionate about delivering exceptional customer experiences?About the RoleWe are seeking a Customer Support Specialist to join our team, empowering restaurateurs with an all-in-one Guest Experience Management platform.Your mission will be to resolve support tickets, provide mail, chat, and phone support, and understand customer needs to increase...