Expert Dispute and Chargeback Specialist
4 weeks ago
Imaginify Consulting is seeking a Dispute and Chargeback Expert for an assignment with our client in the banking sector. This role involves supporting the migration readiness of Fraud Operations for a major project aimed at migrating customers from one bank to another. The objective is to ensure effective and efficient card payment management for both current and new customers.
Purpose of the Job:
As part of a SOLO project, you will:
- Drive pre-migration activities related to Fraud Operations to ensure business requirements and operational readiness.
- Facilitate stakeholder meetings and document dispute and chargeback-related processes.
- Support and contribute to quality assurance processes from a dispute and chargeback perspective.
Key Responsibilities:
- Lead pre-migration activities connected to Fraud Operations.
- Ensure business and operational readiness for the dispute and chargeback process.
- Facilitate and document stakeholder meetings.
- Contribute to quality assurance processes.
Description of Knowledge and Experience:
Experience:
- Panments industry expertise with successful stakeholder management.
- Knowledge in cards business, Fraud Operations, and dispute and chargeback processes.
- Experience in process outsourcing with a focus on migration activities and customer journeys.
- Proven track record of leading activities with multiple stakeholders.
- Experience in matrix organizations with multiple stakeholder groups.
- Strong employee management and engagement capabilities.
- Proficiency in process design and documentation.
Skills:
- Strong passion for stakeholder management.
- Positive and proactive attitude with ownership to drive actions and deliver commitments.
- Excellent collaboration skills, placing people at the center and driving teamwork towards common goals.
- Courage to be open, transparent, and active in problem-solving.
- Structured approach to managing multiple ongoing initiatives and dependencies.
Location: Copenhagen, Denmark
Workload: Full-time, Time and Material
-
Dispute and Chargeback Expert
1 month ago
Copenhagen, Copenhagen, Denmark emagine Consulting Full timeImagine Consulting is seeking a highly skilled Dispute and Chargeback Expert to support the migration readiness of Fraud Operations for a major project in the banking sector.Purpose of the Job:As part of a SOLO project, you will:Drive pre-migration activities related to Fraud Operations to ensure business requirements and operational readiness.Facilitate...
-
Copenhagen, Copenhagen, Denmark emagine Consulting Full timeAs a Card Payment Expert, you will support the migration readiness of Fraud Operations for a major project aimed at migrating customers from one bank to another. The goal is to ensure effective and efficient card payment management for both current and new customers.Purpose of the RoleDrive pre-migration activities related to Fraud Operations to ensure...
-
Dispute and Litigation Expert
3 weeks ago
Copenhagen, Copenhagen, Denmark NKT AS Full timeDispute and Litigation ExpertAbout the RoleNKT A/S is seeking a Dispute and Litigation Expert to join our Corporate Affairs team. As a key member of our department, you will be responsible for promoting high standards in dispute resolution and legal best practices.Key ResponsibilitiesDevelop and implement group-wide best practices for early-phase dispute...
-
Dispute Resolution and Legal Expert Leader
1 week ago
Copenhagen, Copenhagen, Denmark NKT Full timeAbout the RoleWe are seeking an experienced Dispute Resolution and Legal Expert to join our team as a Lead in Corporate Affairs. This is a unique opportunity to shape our dispute resolution strategy and legal processes.
-
Dispute and Litigation Strategy Expert
3 weeks ago
Copenhagen, Copenhagen, Denmark NKT Full timePursue Excellence in Dispute ResolutionAt NKT, we seek a seasoned Dispute and Litigation Lead to spearhead our dispute resolution strategy and legal processes. This role presents a unique opportunity to shape our organizational approach to dispute resolution and contribute to our growth journey.Drive Best Practices in Dispute ResolutionYour mission will be...
-
Position: Senior Specialist
4 weeks ago
Copenhagen, Copenhagen, Denmark Maersk Full timeJob Description:We are seeking a seasoned Senior Specialist to join our Maersk team. As a Senior Specialist, you will play a key role in delivering exceptional customer experience.Responsibilities:Customer Channel Management: Develop and implement effective customer channel strategies to enhance customer engagement.Case Management: Manage and resolve...
-
Global CX Expert
1 week ago
Copenhagen, Copenhagen, Denmark Maersk Full timeAbout the RoleWe are seeking a skilled Global CX Expert to join our team at Maersk, where we move 20% of global trade every day. As part of our global family, you will be valued for your diversity and unique perspective.Key ResponsibilitiesCustomer Experience: Provide services to new customers once they are onboarded in the Maersk environment, including...
-
Operational Automation Expert
1 week ago
Copenhagen, Copenhagen, Denmark Hays Specialist Recruitment Full timeOverviewHays Denmark is a leading recruitment agency, and we are currently seeking an experienced Operational Automation Expert to join our team.The ideal candidate will have a strong background in workflow automation, data transfer, and system integration, with excellent problem-solving skills and the ability to work independently.Estimated SalaryBased on...
-
Technical Specialist for Endoscopy Solutions
1 week ago
Copenhagen, Copenhagen, Denmark Ecolab Full timeAbout EcolabEcolab is a leading global provider of water, hygiene, and energy technologies and services that protect people and vital resources. We are dedicated to helping our customers achieve their sustainability goals while ensuring the health and safety of their employees and customers.Job SummaryWe are seeking a Technical Specialist for Endoscopy...
-
Financial Operations Specialist
1 month ago
Copenhagen, Copenhagen, Denmark Wolt Full timeKey ResponsibilitiesAs a Commercial Finance Ops Specialist at Wolt, you will be responsible for defining Wolt Market's assortment for each store and working with vendors and supply chain teams to drive projects and trading strategy.Commercial TasksAssortment Management: Define Wolt Market's assortment for each store and work with vendors and supply chain...
-
Procurement Specialist
1 month ago
Copenhagen, Copenhagen, Denmark UNOPS Peace and Security Cluster Full timeJob SummaryWe are seeking a highly skilled Procurement Specialist to join our team at UNOPS Peace and Security Cluster. As a Procurement Specialist, you will be responsible for providing temporary procurement management and transactional support to ongoing or start-up projects, following UNOPS policies and guidelines.You will advise on procurement matters,...
-
Leading Healthcare Specialist
2 weeks ago
Copenhagen, Copenhagen, Denmark Internetwork Expert Full timeAbout NorgineWe transform lives with innovative healthcare solutions.Salary and BenefitsThe estimated salary for this position is €80,000 - €110,000 per year, depending on experience. Benefits vary between locations, but may include comprehensive health insurance, retirement plans, and more.Job DescriptionCompany Overview: At Norgine, we're committed to...
-
Copenhagen, Copenhagen, Denmark Evida Service Nord AS Full timeJoin Evida Service Nord A/S as a Green Energy Transition Expert and Pipeline Specialist, playing a pivotal role in shaping Denmark's energy future.Job OverviewWe are seeking an experienced and agile professional to lead our efforts in pipeline engineering and coordinate multi-disciplinary technical work within the Evidas CO2 programme. As a Green Energy...
-
Senior Cyber Security Compliance Expert
2 months ago
Copenhagen, Copenhagen, Denmark Hays Specialist Recruitment Full timeJob Title: Senior Cyber Security Compliance SpecialistWe are seeking a highly skilled and experienced Senior Cyber Security Compliance Specialist to join our team. In this role, you will be responsible for ensuring that our embedded software and OT systems meet all relevant security and compliance standards.Key Responsibilities:Develop and implement cyber...
-
Strategic Procurement Specialist
6 days ago
Copenhagen, Copenhagen, Denmark UNOPS Peace and Security Cluster Full timeTechnical Procurement SpecialistJob Overview:The UNOPS Peace and Security Cluster is seeking a highly skilled Technical Procurement Specialist to join its team. As a key member of the cluster, you will play a crucial role in establishing and maintaining long-term agreements with suppliers for heavy machinery equipment, vehicles, electric heavy machinery, and...
-
Automation Expert
3 weeks ago
Copenhagen, Copenhagen, Denmark Maersk Full timeWe are looking for a skilled Automation Expert to join our team at Maersk. As a Logistics Specialist, you will be responsible for capturing business requirements and developing technical solutions to improve efficiency and reduce human error.Key Responsibilities:Develop and implement automation solutions to improve business processes.Partner with commercial...
-
Endoscopy Technical Specialist
7 days ago
Copenhagen, Copenhagen, Denmark Ecolab Full timeJob OverviewWe are seeking an experienced Endoscopy Technical Specialist to join our team. In this role, you will be responsible for providing technical support and assistance to customers in various regions.About the RoleThis is a full-time position that requires extensive travel, with more than 80% of your time spent abroad. You will be based in Europe,...
-
Supply Chain Management Expert
7 days ago
Copenhagen, Copenhagen, Denmark UNOPS Peace and Security Cluster Full timeAs a key member of the UNOPS Peace and Security Cluster, we are seeking an experienced Supply Chain Management Expert to join our team. This is a unique opportunity to make a real difference in the lives of people around the world.**Job Summary**The Procurement Specialist will be responsible for providing temporary procurement management and transactional...
-
Payroll Specialist
3 weeks ago
Copenhagen, Copenhagen, Denmark The HubDanske Bank Full timeAbout AgreenaWe are an innovative company with a mission to drive impact for farmers and the climate. Our team of experts includes soil carbon scientists, software developers, market strategists, and regulatory affairs specialists from over 30 nationalities.Our company provides solutions for environmental and financial sustainability. In the last year, we...
-
Copenhagen, Copenhagen, Denmark Hays Specialist Recruitment Full timeHays Denmark is seeking a highly skilled and experienced Cyber Security Compliance Specialist for our Client in the industrial and manufacturing engineering industry. The ideal candidate will be responsible for ensuring that embedded software and OT systems meet all relevant security and compliance standards.The role requires close collaboration with...