Air Freight Operations Specialist
4 weeks ago
Maersk is seeking a highly skilled Air Freight Operations Specialist to join our team. As a key member of our Global Control Tower, you will play a critical role in ensuring the seamless operation of air freight shipments for our global account, an agri-chemical manufacturer.
Key Responsibilities:- Coordinate air freight rate quotations, ensuring accuracy and alignment with client requirements.
- Manage supplier performance, service levels, and continuous improvement initiatives.
- Manage data exchange and communication with the client on a daily basis, ensuring accurate and timely reporting of air freight activities and performance metrics.
- Stay abreast of IATA regulations, new CDG rules for scanning, and other industry regulations, ensuring compliance and facilitating necessary certifications.
- Implement and uphold HSSE standards and protocols related to air freight operations, together with 3PLs.
- Provide logistical support for product launches, including transportation planning, route optimization, and coordination of air freight activities.
- Act as a subject matter expert for airfreight operations, providing guidance and support to internal teams and external partners.
- Provide operational support and guidance to customer experience teams to resolve escalated issues related to airfreight shipments.
- Drive continuous improvement initiatives to enhance operational efficiency, reduce costs, and optimize air freight processes.
- Minimum of 5 years of experience in air freight operations, with a strong understanding of industry regulations and best practices.
- Proven track record of managing vendor relationships and driving continuous improvement initiatives.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across cross-functional teams.
- Strong analytical and problem-solving abilities, with a focus on delivering results and driving operational excellence.
- Knowledge of IATA regulations, HSSE standards, and international shipping practices.
- Experience in charter handling and specialized air freight services is a plus.
Maersk is committed to a diverse and inclusive workplace, and we welcome applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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