Technical Support Expert
1 day ago
At Centrica plc, we are seeking a skilled IT professional to join our dynamic team as a Technical Support Specialist. This role requires an individual with extensive experience in managing and troubleshooting Windows environments, DNS, DHCP, Office packages, Intune, and ITIL processes.
Job DescriptionWe are looking for someone with:
- A proven track record in a Level 2 desktop support role.
- Strong knowledge of Windows operating systems and troubleshooting techniques.
- Experience with DNS and DHCP configuration and management.
- Proficiency in Microsoft Office 365 packages (Word, Excel, PowerPoint, Outlook).
- Familiarity with ITIL processes and best practices.
- Excellent problem-solving and analytical skills.
- Hands-on experience with Microsoft Intune is an advantage.
- Experience using Jira/ServiceNow would be beneficial.
- Confidence in managing and organizing Active Directory and its objects.
As a Technical Support Specialist at Centrica plc, you will have the opportunity to work in a dynamic environment with a talented team. We offer competitive benefits and a chance to grow your career in a rapidly evolving industry.
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