Employee Experience Specialist

1 month ago

Copenhagen, Copenhagen, Denmark Maersk Full time
About Maersk

Maersk is a global leader in integrated logistics, with a rich history of innovation and transformation that spans over a century. The company has set new standards for efficiency, sustainability, and excellence in the industry.

At Maersk, we value diversity, collaboration, and continuous learning. Our organisation reflects and understands the customers we serve, making us better equipped to meet their needs.

A Career Opportunity

This role offers an exciting chance to work in an international business setting known for its diversity and fast-paced environment. As a People Advisor, you will focus on creating valuable relationships with customers and working with professional teams where your contributions will be valued, recognised, and rewarded.

You will join a team of amazing and diverse colleagues who are committed to living our values and working together to deliver exceptional results for our customers, society, and each other.

Job Purpose

Your role as Employee Experience Specialist will be to resolve HR-related queries from employees and leaders, ensuring that their interactions with HR result in a positive experience.

Key Responsibilities
  • Own people's inquiries about HR policies and procedures, understand their needs, investigate options, seek solutions, and partner with other HR colleagues to resolve the inquiries.
  • Work closely with warehouse site managers to support benefits, policies & procedures, advising and supporting employees during workplace-related concerns and allegations, ensuring a fair and equitable work environment, and appropriately resolving misconduct.
  • Actively work in Workday (our HR management system) and Service Now.
  • Guide and train employees and managers in the new HR systems and service delivery model.
  • Support the delivery of the HR Cycle with administrative tasks related to onboarding, annual performance management, job moves, exit, etc.
  • Evaluate the accuracy, compliance, and effectiveness of various HR-related documents, such as Employee Records, HR Policies & Procedures, Compliance Auditing, and Benefits & Compensation.
Requirements

We need someone passionate about delivering exceptional employee experiences. You must have empathy and drive to address every employee's query.

As for the skillset and experience, we're looking for:

  • In-depth knowledge of UK labour laws and a strong foundation in HR principles, practices, and legal compliance requirements.
  • Experience in resolving employee relations issues.
  • Excellent collaboration and communication skills.
  • Fluency in written and verbal English.
  • Experience in Workday or other HRIS would be an asset.
What We Offer

We offer a competitive salary of £45,000 per annum, plus 25 days' annual leave with the option to buy or sell 5 days, annual bonus and pension scheme, family-friendly benefits, retailer discounts through Benekits, and access to our Employee Assistance Program with free mental and financial health tools.

For eligible roles, we also offer short-term incentives to recognise and reward outstanding results. While this role is advertised as full-time, we're open to discussing possible flexible working options.

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