Pharma CRM Expert
6 days ago
We are seeking a highly skilled Pharma CRM Expert to join our team in Copenhagen.
About the JobThis role involves ensuring our clients achieve ROI on their technology investments by providing implementation services and ongoing operational optimization and maintenance.
Key Responsibilities:
- Design, develop, and implement CRM solutions to meet clients' business needs.
- Lead the delivery of cloud-based document management systems, focusing on Veeva Systems (Vault) and Salesforce.com.
- Oversight of solution design, configuration, development, and optimization of support procedures.
- Change request and system change management, including analysis of Veeva PromoMats and Veeva Vault CRM impacts.
- Conduct reviews, provide UAT support, and complete other compliance-related tasks.
- Technical assistance and expertise to business stakeholders.
- Development of reports and KPIs using internal or client ticketing tools.
Required Qualifications and Experience:
- +3 years of experience working with Veeva CRM, Veeva Vault or Salesforce.com Sales & Marketing Cloud.
- Veeva Vault Platform System Administrator Certificate or Salesforce Administrator Certification required.
- Bachelor's or master's degree within business or IT.
- API and SDK development experience preferred, experience with GxP and GAMP is a benefit.
- Strong English communication skills; knowledge of German, Italian, Spanish, or French is welcome.
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