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Customer Experience Professional
2 weeks ago
Scheduling is not just about filling shifts; it's about finding the perfect balance between business growth and employee satisfaction. At Planday, we're on a mission to make shift work more human, allowing managers to free up valuable time for their businesses and teams.
Our vision is built around advanced technology that empowers humans to reach their full potential, both at work and in life. With a strong focus on innovation, we're creating a future where work-life balance becomes a reality for all shift workers.
As a key member of our team, you'll be responsible for delivering exceptional customer service through various communication channels. Your primary goal will be to address customer queries, provide support on the Planday platform, and collaborate with our product/engineering team to ensure seamless issue resolution.
You'll bring a unique set of skills and qualities to this role, including multilingual abilities, comfort working with technology, and flexibility in your availability. We value independent thinkers who are also team players, passionate about helping others, and eager to learn and grow within our organization.
