Dynamic Application Sales Professional
21 hours ago
At Opus Recruitment Solutions, we are seeking an exceptional Dynamic Application Sales Professional to join our team. This individual will play a key role in driving the delivery and support of enterprise applications, particularly within the Microsoft Dynamics ecosystem.
Key Responsibilities:- Drive and maintain a strong pipeline in CRM, focusing on both new and existing customers.
- Collaborate closely with ERP and CE sales teams to ensure service agreements are introduced early in the sales process – ideally at the start of an implementation project.
- Work with existing customers in collaboration with SDMs, ERP, and CE sales teams to identify opportunities for service agreements.
- Communicate effectively with our support team to ensure seamless coordination and management of customer agreements.
- Identify and develop new customer relationships with a focus on selling service agreements for Dynamics 365.
- Advise customers on the benefits of service agreements and expand their engagement through upselling and renewals.
- Prepare and present tailored service agreements that align with the customer's business needs.
- Manage the entire sales process – from initial contact to closing the deal, including contract negotiations.
- Work closely with delivery and support teams to ensure a smooth transition from sales to service execution and follow-up on customer satisfaction.
- Prepare proposals, contracts, and reports on sales activities while maintaining pipeline and forecast accuracy in D365 Sales.
- Actively contribute to improving the sales process for service agreements by identifying optimization opportunities and ensuring a more structured and scalable approach.
Skill Requirements:
- Experience in B2B sales, preferably in IT or technical service agreements.
- Proven track record in proactive sales and negotiation of long-term service agreements.
- Experience with CRM pipeline management in D365 Sales or a similar system.
- Knowledge of Microsoft Dynamics 365 is an advantage but not required.
- Strong communication and presentation skills – both written and verbal.
- Fluent English is required.
- Ability to build and maintain relationships at multiple levels within an organization.
- Results-driven mindset with a strong focus on achieving and exceeding sales targets.
- Structured approach to the sales process with a solid understanding of CRM and pipeline management.
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