Infrastructure Operations Manager
1 week ago
About Us
Templafy is a workplace of belongingness where everyone has a voice and feels heard. We believe in fostering an inclusive environment where employees can thrive and grow.
Job Summary
We are seeking a highly skilled IT professional to join our team as a Technical Support Expert. In this role, you will be responsible for providing technical assistance and support to users with hardware, software, and network-related issues.
Key Responsibilities
- Providing technical assistance and support to users with hardware, software, and network-related issues.
- Setting up and maintaining computers, software deployments, and configurations.
- Managing Intune, Entra AD, and Microsoft 365 environment.
- Managing devices and policies via Intune.
- Managing users and groups via Entra AD.
- Managing licenses for different software products and governing access.
- Purchasing IT equipment and keeping asset inventory up-to-date.
Requirements
- Experience with system administration and a good understanding of IT environments.
- A proven track record of providing technical assistance and troubleshooting various hardware and software issues.
- Service-minded individual who enjoys assisting users with their software and hardware issues.
- Excellent communication and interpersonal skills.
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