Senior Manager Investigations Lead

7 days ago

Copenhagen, Copenhagen, Denmark Carlsberg Danmark Full time
About the Role

We are seeking a highly skilled and experienced Senior Manager Investigations Lead to join our team at Carlsberg Danmark. As a key member of our organization, you will be responsible for leading and managing investigation activities related to alleged ethics and compliance policy violations.

Key Responsibilities
  • Investigation Leadership: Conduct and lead internal investigations of suspected violations of corporate policies and/or laws related to fraud, ensuring the expected level of quality and within set lead time KPIs.
  • Investigation Planning and Execution: Oversee the investigation planning, execution, forensic report writing, and documentation, preparing clear, comprehensive, and cohesive investigative reports in a timely manner.
  • Root Cause Analysis and Remediation: Present facts and trends to aid in the assessment of appropriate remediation measures in closed investigations, including analysis of root causes and suggested corrective strategies.
  • Effective Recommendations and Solutions: Provide effective recommendations and solutions to identified issues, ensuring business agreement and tracking of defined actions.
  • SpeakUp Channels and Guidelines: Maintain existing SpeakUp channels and establish new channels, where necessary, and ensure compliance with the EU Whistleblowing Directive and other relevant legislation.
  • Training and Coaching: Train and coach the first and second line defense and local investigators in fraud-related areas.
  • SpeakUp and GIA Initiatives: Drive SpeakUp and GIA initiatives and projects, including strengthening internal controls in fraud-related areas, implementation of Fraud Management Framework, etc.
  • Reporting and Communication: Prepare quarterly reporting packages to AC and ExCom.
Requirements
  • Integrity, Independence, and Objectivity: Demonstrate a high level of integrity, independence, and objectivity, acting based on Carlsberg's 3A values.
  • Professional Scepticism and Confidentiality: Perform work with professional scepticism in a detail-oriented manner, maintaining confidentiality at all times.
  • Effective Communication and Presentation: Possess good presentation and communication skills, supporting effective conflict management and stakeholder and relationship management.
  • Leadership Expectations and Role Modelling: Comply with Carlsberg Leadership Expectations and act as a role model, given the visibility and content of the position.
Technical Skills
  • Investigation Expertise: Conduct end-to-end investigations, including all deliverables of appropriate quality, on time, and in compliance with ACFE standards of investigation.
  • E-Discovery and Data Analysis: Manage the e-discovery tool using the admin level, handle non-complex issues faced by end-users, and perform hardware imaging remotely.
  • Interview Planning and Execution: Create interview agendas that lead to witness interviews and medium complexity subject interviews.
  • Database and Registrar Knowledge: Be aware of main databases and registrars in Carlsberg markets, know how to request information from public authorities, search subjects in various social media, and build a bigger picture based on the results of the search.
  • Investigation Reporting and Documentation: Deliver high-quality investigations and reports, requiring a minimal number of changes/updates, and understand the documentation requirements for the entire case.
  • Quality Review and Risk Assessment: Review the investigation file, assess for completeness and sufficiency of documentation, and evaluate the risks in case of lack of documentation.
  • GRC Concepts and Regulatory Requirements: Understand the GRC concepts and their role in it, apply this knowledge effectively in daily operations, and be aware of regulatory requirements, their specific details, and potential outcomes of non-compliance.
  • IFRS and Data Analytics: Understand the details of IFRS and know how to apply the main standards in practice, demonstrate ability to assess compliance against regulations, and work with structured and non-structured data, using advanced features in Data Analytics Applications.
  • Sampling and Judgment: Make an effort to assess the population and apply judgment for sampling that corresponds to the process and case specifics.
  • Subject Matter Expertise: Possess in-depth knowledge of specific areas supported by functional relationships and act as a Subject Matter Expert.
  • Software and ERP Skills: Be a proficient user of MS Teams, Excel, Word, PowerPoint, and Power BI, and be competent in SAP, Navision, and other relevant ERPs and apps existing and widely used in the Carlsberg Group.

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