Support Technician

6 days ago


Copenhagen, Copenhagen, Denmark Novo Nordisk AS Full time

We are seeking a skilled Support Technician to join our team in Bagsværd. As a Support Technician, you will be responsible for providing top-notch technical support to our colleagues and ensuring the smooth operation of our production lines and support systems.

The successful candidate will have a solid background in IT, with a strong understanding of IT infrastructure, servers in a Windows-domain environment, and PAS-X. Experience with ServiceNow and troubleshooting/problem-solving is essential.

We offer a fast-paced and dynamic work environment where you can develop your skills and expertise. Our team is passionate about delivering high-quality results and exceeding customer expectations.

About the role:

  • Provide technical support to our colleagues via phone, email, and portal access
  • Collaborate with our colleagues in production to ensure effective communication and collaboration
  • Set up and maintain IT equipment, including PAS-X scanners and label printers

Requirements:

  • Background as a technical support specialist or equivalent
  • Minimum of 2 years of experience in technical support
  • Strong knowledge of IT infrastructure and troubleshooting
  • Experience with ServiceNow and PAS-X

About us:

We are a driven company that strives for excellence in everything we do. Our team is committed to creating an inclusive culture that celebrates diversity and promotes equality of opportunity.



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