Luxury Jewelry Customer Support Specialist

24 hours ago


Odense, Odense Kommune, Denmark Patrique Mercier Recruitment Spain Full time

We are seeking a skilled and customer-focused individual to join our team as a Luxury Jewelry Customer Support Specialist. This is an exciting opportunity to work with a renowned company, providing exceptional support to clients in the luxury jewelry industry.

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In this role, you will be the primary point of contact for customers in Nordic languages, offering expert advice and assistance on luxury jewelry products. You will also be responsible for documenting customer interactions and collaborating with your team to enhance the overall customer experience.

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To succeed in this position, you must have excellent communication and interpersonal skills, with a strong passion for delivering exceptional customer service. Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) is essential, as well as prior experience in customer support or a related field.

\Your Responsibilities:
  • Offer outstanding customer support to clients in Nordic languages across various communication platforms
  • Assist customers with inquiries about luxury jewelry, providing knowledgeable and personalized service
  • Document customer interactions precisely in our CRM system for future reference
  • Work collaboratively with your team to enhance the customer experience and meet service goals

A competitive salary and benefits package are offered, including private health insurance, training & development opportunities, performance bonuses, and fully paid relocation packages.



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