Customer Experience Ambassador for Luxury Jewelry
3 days ago
We are seeking a dedicated professional to serve as a Nordic Speaking Customer Support Representative for Luxury Jewelry.
This role provides an excellent opportunity to work remotely while supporting our Nordic-speaking clients.
Key Responsibilities:- Provide high-quality customer support to clients in Nordic languages via various communication channels.
- Assist customers with inquiries regarding luxury jewelry, demonstrating knowledge and personalization.
- Accurately document customer interactions in our CRM system for future reference.
- Collaborate with the team to improve customer experience and achieve service objectives.
- Participate in training sessions to stay updated on our products, ensuring expert assistance.
- Proficiency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) is mandatory.
- A genuine interest in luxury products and exceptional customer service.
- Prior experience in customer support is advantageous, but enthusiasm and willingness to learn are crucial.
- Exceptional communication and interpersonal skills, with a talent for building relationships.
- A collaborative attitude with a positive and proactive mindset.
- Strong analytical skills and attention to detail.
- Motivated to work remotely while embracing a dynamic lifestyle.
- Comprehensive Private Health Insurance
- Ongoing Training & Development
- Performance-Based Bonus
- Annual Salary Increase
- Fully Funded Training
- Competitive Salary: €40,000 - €50,000 per year
- All-Inclusive Relocation Package (flight, transfer, and accommodation)
- Access to Greek Language Courses, discounts, and other benefits
Patrique Mercier Recruitment ES is a well-established recruitment agency specializing in luxury industry placements.
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