Front Office Duty Manager for AC Hotel Bella Sky
2 days ago
Job Description:
We are seeking a highly skilled and experienced Front Office Duty Manager to join our team at AC Hotel Bella Sky. As a Front Office Duty Manager, you will play a crucial role in ensuring each guest's arrival and departure is seamless and memorable.
Your Key Responsibilities:
- Take shifts in the Front Office departments overseeing Front Office operations and upholding quality standards.
- Provide outstanding guest service by anticipating needs and facilitating conversations.
- Assist with reservations, upselling services, and promoting the Marriott Bonvoy Rewards Program.
- Ensure effective communication across all departments to keep everyone informed about daily operations.
- Handle cash procedures, payments, and currency exchanges.
- Train and mentor team members while promoting a positive work atmosphere.
- Support management with new initiatives and adhere to safety standards and brand standards.
- Act as the Property Manager on Duty when necessary.
About You:
- You have a minimum of 2 years of experience in 4 or 5-star hotels.
- You possess exceptional communication skills in English.
- You have a strong customer service mindset with a passion for hospitality.
- You are a positive attitude, honest, loyal, and genuine person with a smile.
- You are detail-oriented and a team player, ready to contribute to a vibrant team environment.
- You have experience with the Opera property management system or similar.
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Copenhagen, Copenhagen, Denmark Bella Center Copenhagen Full timeFront Office Duty Manager for AC Hotel Bella Sky 6. marts 2025 - 30. april 2025 As a Front Office Duty Manager, you will play a crucial role in ensuring each guest's arrival and departure is seamless and memorable. As a Duty Manager, you will be responsible for assisting with the arrival and departure experience of our guests, acting on their needs during...
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