Front Office Leader

4 days ago


Copenhagen, Copenhagen, Denmark Grandjoanne Full time
About Us

At Grand Joanne, we're more than just a hotel - we're a community. We believe in creating unforgettable experiences for our guests, and we're looking for someone to help us achieve that as our Front Office Manager.

The Role
  • We're seeking an experienced front office professional to lead and inspire our team, ensuring exceptional service standards and creating a warm welcome for our guests.
  • You'll be responsible for managing schedules, training, and development of the front office team, as well as collaborating closely with other departments to ensure seamless hotel operations.
Key Responsibilities
  1. Lead and motivate the front office team to deliver outstanding guest experiences.
  2. Develop and implement new ideas to enhance guest satisfaction and optimize front office operations.
  3. Manage guest feedback and resolve issues promptly to maintain high levels of satisfaction.
What You Need to Succeed
  • Proven experience as a front office manager or similar role, preferably with HMS Infor skills.
  • A natural leader with a passion for delivering exceptional results and developing high-performing teams.
  • Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.


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