Retail Experience Specialist

4 days ago


Copenhagen, Copenhagen, Denmark H&M group Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Sales Advisor. As the friendly face of our brand, you will be responsible for providing exceptional service to our customers, ensuring they have a memorable shopping experience.

Your role will involve processing deliveries, replenishing stock, and merchandising garments on the shop floor. You will also be expected to provide guidance to customers on our latest products and services.

To succeed in this position, you must possess excellent communication skills, be proactive, and demonstrate a genuine interest in getting to know our customers. You should also be willing to learn and adapt to new processes and routines.

Responsibilities:

  • Provide exceptional customer service and create a welcoming shopping environment
  • Process deliveries, replenish stock, and merchandise garments on the shop floor
  • Guide customers on our latest products and services
  • Develop strong relationships with customers and colleagues

Requirements:

  • Customer-focused and enthusiastic about delivering exceptional service
  • Proactive and able to work independently
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Flexibility to work varying shifts, including evenings and weekends


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