Customer Experience Specialist
4 days ago
Pandora A/S is a world-renowned jewelry brand, dedicated to crafting beautiful and meaningful pieces that inspire people to celebrate their uniqueness. We are committed to delivering exceptional customer experiences and creating a positive impact on our communities.
We are seeking a highly skilled Customer Experience Specialist to join our team in Copenhagen, Denmark. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a positive store environment.
Key Responsibilities:
- Develop and maintain a thorough knowledge of Pandora products, including features, benefits, and pricing, to ensure seamless sales interactions.
- Provide personalized shopping experiences to customers, ensuring they find the perfect Pandora product.
- Maintain a clean, organized, and visually appealing store environment, adhering to visual merchandising principles and best practices.
- Work collaboratively with colleagues to achieve sales goals, provide support, and maintain a positive store atmosphere.
Requirements:
- 3-5 years of retail experience, preferably in a jewelry or luxury goods environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
- A strong passion for jewelry, sales, and customer service, with a focus on delivering exceptional experiences.
- Familiarity with visual merchandising principles and practices.
- Fluency in Danish and English languages is required.
Benefits:
- A competitive salary and bonus structure, reflecting individual and team performance.
- Attractive employee discounts on Pandora products, allowing you to enjoy your own purchases at a reduced rate.
- A comprehensive training program, designed to enhance your skills and knowledge, with opportunities for advancement and career growth.
- A fun, supportive, and dynamic work environment, with regular team-building activities and social events.
- A generous vacation package, including 25 days off plus a special day off on your birthday.
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