Customer Experience Specialist

4 days ago


Copenhagen, Copenhagen, Denmark Pandora AS Part time

Pandora A/S is a world-renowned jewelry brand, dedicated to crafting beautiful and meaningful pieces that inspire people to celebrate their uniqueness. We are committed to delivering exceptional customer experiences and creating a positive impact on our communities.

We are seeking a highly skilled Customer Experience Specialist to join our team in Copenhagen, Denmark. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a positive store environment.

Key Responsibilities:

  • Develop and maintain a thorough knowledge of Pandora products, including features, benefits, and pricing, to ensure seamless sales interactions.
  • Provide personalized shopping experiences to customers, ensuring they find the perfect Pandora product.
  • Maintain a clean, organized, and visually appealing store environment, adhering to visual merchandising principles and best practices.
  • Work collaboratively with colleagues to achieve sales goals, provide support, and maintain a positive store atmosphere.

Requirements:

  • 3-5 years of retail experience, preferably in a jewelry or luxury goods environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • A strong passion for jewelry, sales, and customer service, with a focus on delivering exceptional experiences.
  • Familiarity with visual merchandising principles and practices.
  • Fluency in Danish and English languages is required.

Benefits:

  • A competitive salary and bonus structure, reflecting individual and team performance.
  • Attractive employee discounts on Pandora products, allowing you to enjoy your own purchases at a reduced rate.
  • A comprehensive training program, designed to enhance your skills and knowledge, with opportunities for advancement and career growth.
  • A fun, supportive, and dynamic work environment, with regular team-building activities and social events.
  • A generous vacation package, including 25 days off plus a special day off on your birthday.


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