Customer Success Lead for International Enterprises
5 days ago
We are seeking a highly skilled Customer Success Manager to join our team in Copenhagen, Denmark. This is an exciting opportunity to work with international enterprise customers and drive growth through effective customer relationships.
Key Responsibilities:- Manage a portfolio of international enterprise customers to ensure their success and health metrics are met.
- Engage with senior decision-makers at the customer to define success plans and actions.
- Work closely with Sales and Product teams as a customer advocate to deliver a world-class customer experience.
- Collaborate cross-functionally to move forward objectives and drive customer retention and growth targets.
- 4+ years of proven track record in Customer Success within B2B SaaS companies.
- Proven experience in owning a portfolio of customers and managing them actively.
- Proven experience in delivering on customer retention and growth targets.
- Excellent presentation and persuasion skills.
- Willingness to travel for work.
Connected Cars A/S is a Danish auto-tech company that was founded in 2016. We are on a mission to elevate customer loyalty & revenue for organisations operating in the automotive aftersales, leasing, and insurance industries. With our end-to-end SaaS products and the largest set of diagnostics tester-grade telematics data, organisations worldwide transform their customer management and service operations thus becoming more profitable. We are present on all continents and already connected 200,000+ cars to their workshops.
Why Join Us?- The opportunity to be part of an industry-leading company with a global reach.
- A collaborative and innovative work environment that encourages growth and creativity.
- Competitive salary: estimated €70,000 - €90,000 per year, depending on experience.
- An attractive pension scheme.
- Extensive employee discounts schemes on cars, repairs, etc. for yourself and your family.
- Friday bars, monthly social events, affordable lunch scheme, and unlimited snacks in the kitchen.
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