Technical Excellence Specialist
2 weeks ago
Agilent is seeking a highly skilled Technical Excellence Specialist to join our team. As a key member of our Diagnostic Support team, you will play a critical role in providing technical expertise to our customers and field-based application specialists.
Key Responsibilities:- Troubleshoot complex technical problems and provide solutions to customers and internal stakeholders.
- Collaborate with cross-functional teams to develop and implement technical solutions.
- Review and analyze technical documents to identify and resolve issues.
- Evaluate stained slides and images to diagnose and troubleshoot technical problems.
- Support the training and development of our team members.
- Participate in meetings and contribute to the development of technical solutions.
- Experience in working with diagnostic techniques, including IHC, ISH, H&E, and special stains.
- Strong knowledge of Agilent cancer diagnostic pathology reagents and instruments is an advantage.
- Excellent verbal and written communication skills in English.
- High degree of business understanding and customer focus.
- Structured and quality-minded with good problem-solving skills.
- Familiarity with Quality Management Systems and IT systems.
- Medical Laboratory Technician or Master's degree in chemistry/immunology or equivalent.
- A dynamic and customer-focused team environment.
- An international work environment with opportunities for career development.
- Competitive compensation and benefits package.
- Work-Life-Balance is encouraged.
Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected categories under all applicable laws.
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