Salesforce Product Manager

7 days ago


Copenhagen, Copenhagen, Denmark Better Collective Full time
About the Role: As a key member of our team, you will play a crucial role in driving innovation and optimising business processes through Salesforce. Your primary responsibility will be to manage the Salesforce product life cycle, conduct comprehensive business analysis, and collaborate with cross-functional teams to ensure data integrity and drive effective communication between business users and technical teams.

Key Responsibilities:
  • Collaborate with stakeholders to define and prioritise the Salesforce product roadmap.
  • Act as the subject matter expert on Salesforce capabilities, identifying opportunities for innovation and improvement.
  • Manage the end-to-end product life cycle, including requirements gathering, design, development, testing, and deployment.

Agile Business Analysis: You will conduct comprehensive analysis of business processes, identifying gaps, pain points, and areas for optimization across commercial and marketing ops and tech initiatives. You will translate business requirements into clear and actionable user stories, epics, and acceptance criteria. Additionally, you will collaborate closely with development teams to ensure successful implementation and delivery of projects.

Cross-Functional Collaboration: You will foster strong relationships with key stakeholders, including sales, marketing, customer success, and IT teams. You will facilitate workshops and meetings to gather requirements, elicit feedback, and ensure alignment across teams. Furthermore, you will serve as a liaison between business users and technical teams, ensuring effective communication and understanding.

Data Integrity and Reporting: You will develop and maintain data governance standards, ensuring accuracy, completeness, and consistency. You will also design and deliver insightful reports and dashboards to provide stakeholders with actionable insights. Moreover, you will continuously monitor data quality and provide recommendations for improvement.

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