IT Support Specialist
4 days ago
Job Description:
We are seeking a skilled IT support specialist to join our team as a Field Service Engineer. In this role, you will be responsible for providing day-to-day support at customer locations, troubleshooting technical problems, installing and maintaining hardware and software systems, and configuring operating systems.
Responsibilities:
- Provide on-site, remote, and phone support to customers in the Kolding-Fredericia area and beyond.
- Troubleshoot, install, and maintain servers, storage solutions, networks, and other IT equipment.
- Configure and test operating systems, software, and system tools in consultation with customers and partners.
- Support customers with technical issues related to PC hardware installation and troubleshooting.
- Ensure availability of systems and infrastructure.
Requirements:
- A minimum of 3-5 years of experience in the IT field.
- Proficiency in Windows 7-11, MS Active Directory, GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions, and IT ticketing systems.
- Driving license and access to own car for travel.
- Excellent time management skills and familiarity with ticket-based work.
- Excellent communication skills in both Danish and English.
- Familiarity with server hardware, storage technologies, and associated components.
- Experience with racking and provisioning of hardware.
Company Overview:
Hemmersbach is a leading provider of IT infrastructure services with over 190 countries served and 50 subsidiaries worldwide. We deliver high-quality services exclusively to leading companies in the IT industry.
Benefits:
- Opportunity to work with cutting-edge technology and innovative solutions.
- Collaborative and dynamic work environment.
- Ongoing training and development opportunities.
- Competitive salary and benefits package.
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