Customer Insights Specialist

1 month ago


Copenhagen, Copenhagen, Denmark NKT AS Full time
Customer Research Specialist

About the Role

NKT A/S is seeking a skilled Customer Research Specialist to join our international Group Marketing team. As a key member of our team, you will be responsible for providing impactful customer insights to internal stakeholders, supporting customer research projects, and contributing to our growth journey.

Key Responsibilities

  • Lead various customer and market research projects, both quantitative and qualitative.
  • Align with stakeholders on insight and research needs.
  • Develop guidelines or questionnaires in our survey tool (Qualtrics).
  • Evaluate datasets and compile reports that offer suggestions for guiding marketing and operational strategies.

Requirements

  • A BSc. in a research-related field.
  • Experience in developing, conducting, and analyzing market/customer research projects, e.g., customer surveys, interviews, focus groups, either in an agency or corporate setting.
  • Sound knowledge of research methodology.
  • Knowledge in survey tools such as Qualtrics is seen as beneficial.
  • Fluency in English.

What We Offer

  • Opportunity to be a part of the global team.
  • Interesting challenges and tasks, learning opportunities.
  • Private health insurance.
  • Additional 4 days of paid holidays.
  • Hybrid work model.
  • Flexible working hours.
  • Tai chi classes on a regular basis.
  • Company-funded access to LinkedIn Learning platform.
  • Free parking next to the office.

Salary Range

The salary range for this position is from 2000 EUR to 2800 EUR Gross.

How to Apply

Please submit your CV in English. Due to summer vacations, we will be able to get back to you in mid-August. Personality tests may occur in our recruitment process.

About NKT

NKT A/S is a leading company in the field of renewable energy, connecting a greener world with high-quality power cable technology. We are committed to fostering a diverse organization and a culture where people from different backgrounds can thrive and are inspired to perform at their best.



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