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Customer Insights Specialist

2 months ago


Copenhagen, Copenhagen, Denmark NKT AS Full time

About the Role

NKT A/S is seeking a skilled Customer Insights Specialist to join our global marketing team. As a key member of our team, you will be responsible for providing impactful customer insights to internal stakeholders.

Key Responsibilities

  • Lead various customer and market research projects, both quantitative and qualitative.
  • Align with stakeholders on insight and research needs.
  • Develop guidelines or questionnaires in our survey tool (Qualtrics).
  • Evaluate datasets and compile reports that offer suggestions for guiding marketing and operational strategies.

Requirements

  • A BSc. in a research-related field.
  • Experience in developing, conducting, and analyzing market/customer research projects.
  • Sound knowledge of research methodology.
  • Knowledge in survey tools such as Qualtrics is beneficial.
  • Fluency in English.

What We Offer

  • Opportunity to be part of the global team.
  • Interesting challenges and tasks, learning opportunities.
  • Private health insurance.
  • Additional 4 days of paid holidays.
  • Hybrid work model.
  • Flexible working hours.
  • Tai chi classes on a regular basis.
  • Company-funded access to LinkedIn Learning platform.
  • Free parking next to the office.

About NKT A/S

NKT A/S is a leading company in the field of renewable energy, connecting a greener world with high-quality power cable technology. We are committed to fostering a diverse organization and a culture where people from different backgrounds can thrive and are inspired to perform at their best.