Customer Support Specialist

2 days ago

Ballerup, Ballerup Kommune, Denmark HITACHI ENERGY DENMARK AS Full time 40,000 - 60,000 per year

Description

Career opportunities in Europe

Hitachi Energy is a global technology leader that is committed to solving some of the biggest global challenges of our time by advancing a sustainable energy future for all. We are able to deliver on this great promise because we have great people who everyday work and innovate collaboratively across the globe.

As an employer, we operate in 90 countries with 45,000 people committed to ensuring they thrive and are empowered to deliver their best work as part of our Diversity 360 vision.

Embrace Diversity and Innovation

Hitachi Energy's Grid & Power Quality Solutions and Service global product group is a world-leading provider of grid connections and power quality solutions that enable our customers to build a more sustainable, flexible and secure energy system. We leverage our long-standing technology leadership, vast integration expertise, huge installed base and global footprint to provide our customers with life-cycle value solutions at the lowest risk. Our customers are in the utility, renewables, industry, transportation, data centers and infrastructure sectors.

Our business in Europe has more than 1,000 skilled professionals focused on critical areas of expertise and is present in 16 countries.

At Grid & Power Quality Solutions and Service business in Europe (HBUEU), diversity drives our culture of innovation and collaboration. Our leading technology and strong market position enable us to achieve growth targets in the energy transition across current and growing market segments such as hydrogen, data centers and e-mobility.

Join Our Team

Role Purpose

The Customer Support Specialist will support our team by handling administrative tasks, order processing, and procurement, while gradually taking on direct customer interaction. This role is key to ensuring flexibility and continuity across our small team, which manages large and medium-sized technical projects, service projects, and direct order handling.

Key Responsibilities

  • Support project managers in delivering large and medium-sized technical projects.
  • Handle administrative tasks such as order creation, invoicing, and documentation.
  • Coordinate and follow up on procurement activities.
  • Assist with service projects and direct order handling.
  • Gradually take responsibility for customer communication and relationship management.
  • Ensure processes and tasks are well-documented to enable team flexibility.

Qualifications

  • Experience in project administration or project management, preferably in a technical environment.
  • Financial knowledge
  • Knowledge of order processing and financial follow-up.
  • Advantage: experience with electrical or automation projects.
  • Strong IT skills (ERP systems, MS Office).

Competencies & Personal Attributes

  • Structured and detail-oriented.
  • A strong team player who thrives in a small, dynamic team.
  • Excellent communication and interpersonal skills.
  • Flexible and eager to learn new areas.
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

  • Customer Support Specialist

    4 days ago

    Ballerup, Ballerup Kommune, Denmark Hitachi Full time 35,000 - 55,000 per year

    Location:Ballerup, Capital, DenmarkJob ID: R0108928Date Posted: Company Name:HITACHI ENERGY DENMARK A/SProfession (Job Category):Project/Program ManagementJob Schedule: Full timeRemote:NoJob Description:Career opportunities in EuropeHitachi Energy is a global technology leader that is committed to solving some of the biggest global challenges of our time by...

  • Technical Specialist

    4 days ago

    Ballerup, Ballerup Kommune, Denmark Hitachi Full time €14,000 - €38,000 per year

    Location:Vaasa, Ostrobothnia, FinlandJob ID: R0097246Date Posted: Company Name:HITACHI ENERGY FINLAND OYProfession (Job Category):Sales, Marketing & Product ManagementJob Schedule: Full timeRemote:NoJob Description:The opportunityWe are now looking for a motivated and committed Technical Specialist for our Grid Automation Pre-Sales team in Hub Europe.You...

  • Driven and organised Laboratory Specialist

    4 days ago

    Ballerup, Ballerup Kommune, Denmark Sophion Bioscience Full time 630,000 - 770,000 per year

    Do you love lab work for both R&D and QC? Do you have a black belt in communication and collaboration with colleagues from other departments too? Are you thriving in a role as go-to person and having Accountability as your middle name? Then join Sophion-We want an ambitious and talented Laboratory Specialist to join our laboratory team, in a company that is...

  • Technical Specialist

    4 days ago

    Ballerup, Ballerup Kommune, Denmark Hitachi Full time €45,000 - €80,000 per year

    Location:Vaasa, Ostrobothnia, FinlandJob ID: R0097245Date Posted: Company Name:HITACHI ENERGY FINLAND OYProfession (Job Category):Sales, Marketing & Product ManagementJob Schedule: Full timeRemote:NoJob Description:The opportunityWe are now looking for a motivated and committed Technical Specialist for our Hub Europe Pre-Sales Team at Hitachi Energy. This...

  • Web Optimization Specialist

    4 days ago

    Ballerup, Ballerup Kommune, Denmark AMBU Full time 80,000 - 120,000 per year

    City: BallerupState:Country: DenmarkBusiness Area: MarketingDepartment: Global Brand & Marketing CommunicationEmployment Type: Full-timeReq ID: 9636Are you a strategic Web & UX performance specialist who thrives on leveraging data to shape an impactful user journey?Do you thrive on using digital insights to improve user journeys, optimize navigation, and...

  • Customer Success Product Manager

    2 days ago

    Ballerup, Ballerup Kommune, Denmark atNorth Full time 60,000 - 120,000 per year

    About the RoleWe are now looking for a Customer Success Product Manager to strengthen the structure, scalability, and customer value of our service portfolio.In this role, you will ensure that our customer-facing products and services — from colocation to connectivity and managed options — are clearly defined, measurable, and operationally feasible....

  • Customer Success Quality Manager

    2 days ago

    Ballerup, Ballerup Kommune, Denmark atNorth Full time

    About the roleWe're now looking for a Quality Manager to strengthen our customer experience by designing and maintaining high-quality processes, standards, and KPIs across our Operations organization.This role ensures that every customer journey — from onboarding through ongoing service delivery — is managed with consistency, transparency, and...

  • Sales Specialist – EV chargers for Transport Solutions

    2 hours ago

    Ballerup, Ballerup Kommune, Denmark ABB Full time 60,000 - 90,000 per year

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:Segment ManagerWhat we...

  • Procurement Specialist NRB

    4 days ago

    Ballerup, Ballerup Kommune, Denmark Siemens Healthineers Full time 60,000 - 120,000 per year

    Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique...

  • Customer Success Manager

    4 days ago

    Ballerup, Ballerup Kommune, Denmark EG AS Full time 450,000 - 750,000 per year

    Brænder du for at sikre, at kunder får maksimal værdi ud af deres software? Og drømmer du om at være bindeleddet mellem teknologi og virkelighed? Så er du måske vores nye Customer Succes ManagerHos EG A/S søger vi en engageretCustomer Success Manager, der vil være med til at sikre, at vores kunder får maksimal værdi ud af vores softwareløsninger...