Senior Key Account Manager
1 month ago
Senior KAM
At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.
As a Senior Key Account Manager , you will manage the largest strategic accounts that represent a major part of Alcon Nordic sales.
The portfolio consists of international accounts mostly and you will be required to have a strong cooperation with International Key Account Managers in the region
Strategic accounts are the #1 priority for Alcon in the Nordic and most of company's resources and focus in 2023-2024 are to develop Alcon share in them. In this role, a typical day will include:
Being responsible for driving sales, promotion, and development in the designated accounts to reach commercial goals Developing customer development strategy, Joint Business Planning for assigned accounts, aligning on account objectives and executes. Establishing and developing long-term relationships with key customers. Acquiring a thorough understanding of key customer needs and requirements. Expanding the relationships with existing customers by continuously proposing solutions that meet their needs and objectives. Leading the alignment with international and cross-functional stakeholders, defend and prioritize local priorities Leading the preparation of strategies and individual tactical plans and to give strategic input in terms of analysis, future potential and key programs required for the accounts Preparing and negotiating contracts, and guiding initiatives that the company launches to target particular account Analyzing market situation including competitive intelligence activities on key accounts and key competitors Organizing customer events and other programs independently or with marketing/medical department, in line with agreed business tactical plans Being responsible for establishing and implementing a sales/business plan for a designated client base. Regular co-traveling with field force for store checks and briefing the field team on priorities of store activation Coaching key account managers and overseeing projects for selected sales representatives Co-developing national commercial programs in cooperation with Marketing and Commercial Strategy departmentsWHAT YOU’LL BRING TO ALCON:
University degree or equivalent in business management, economics or STEM Fluency in English and Danish Fluency in Norwegian would be a plus Significant experience in Sales Proven record in constantly achieving sales KPIs FMCG account management background is a plus Track record of closing annual negotiations, History of key account turnaround, as an advantage Project management (knowledge of key concepts including phases, plans, deliverables, scope and tasks) and coaching skills would be an asset Dynamic personality able to effectively engage and influence a variety of audiences at all levels of a business A focus on relationships, able to gain trust through communication, expectation setting and completion of planned deliverables Savviness in cross-functional cooperation Business acumen, sound decision making, analytical and organizational skills in a fast-paced environment; a consultative approach to managing complex client relationships Ability to prioritize multiple responsibilities, balancing client deliverables on multiple projects as well as internal obligations Passion about business and dissatisfaction with status quo – always thinking of ways to improve/grow assigned clients Strong analytical skills Demonstrated ability to work independently and remain motivated High proficiency in MS Excel, PowerPointHOW YOU CAN THRIVE AT ALCON:
A competitive salary package with fixed salary, bonus, pension, company car and health insurance A flexible work environment with competent and committed colleagues. We enjoy working together in a good and respectful manner, and we celebrate our common successes Training on systems and products-
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