Customer Support Representative

4 weeks ago

Copenhagen, Denmark Tise Full time

At Tise, our goal is to make the world favori’tise buying second hand. By making it easy, fun and inspiring to use our marketplace. Sustainability is at our core, and we strive to use our voice and platform to help people make more sustainable choices every day. We are now more than 3 million users and have a highly engaged community of tisers across Norway, Sweden, Denmark and Finland 🌱

Customer Support Representative

The Tise team now counts more than 90 people in four countries, and the Danish team is now 8 amazing people. As we are growing, we are experiencing an increase in support inquiries from our customers. These are about our payment solution and shipping, questions about the app and other general and technical issues. We want to offer excellent customer support, with a focus on being proactive. We are therefore growing our team with a friendly, helpful and tech-savvy person who is passionate about Customer Support and second hand

The Support team is a distributed team and we are today located in Oslo, Helsinki and Copenhagen, and some of our team members work remotely. We are now looking for a full time support representative located in Copenhagen that can both speak and write Danish and English.

 

📙 As a Customer Support Representative:

You are motivated to provide excellent customer service You demonstrate outstanding written and verbal communication in Danish and English You understand Norwegian and Swedish You’re structured and reliable You welcome responsibility and you enjoy working proactively and holistically You have experience from a similar position You are a team player and someone who wants to contribute positively to the world

 

🌟 It’s a plus if you:

Are familiar with Intercom or other similar programs
Pick up on new technology easily Have used or are familiar with Tise Can start as soon as possible If you can read and write in other languages

 

💚 What can we offer:

A possibility to take part in a young, dedicated and fast-paced team that is growing rapidly A possibility to help on the way to a more sustainable planet through engaging young people everywhere in buying second hand instead of new Competitive terms

 

You apply by sending in a motivational letter and CV.

We are interviewing relevant candidates ongoing, so apply if this sounds like the perfect role for you ⭐️

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