Customer Relations Specialist

2 weeks ago

Copenhagen, Denmark Eupry Full time

Would you like to shape the future of tech-driven customer support? Here is your chance.

Eupry is looking for a dynamic Customer Relations Manager to enhance customer satisfaction through expert onboarding and ongoing technical support. This is an opportunity to be a key player in managing customer relations within an exciting start-up - so make sure to apply today

What does a Customer Relations Manager do?

As a Customer Relations Manager, you will be pivotal in educating new customers on the features and benefits of our products, tailoring onboarding materials to meet specific customer needs, and working closely with product development teams to improve user experience. You'll also maintain meticulous documentation of all customer interactions and support activities.

Your day-to-day responsibilities will include:

Conducting educational sessions for new clients to familiarise them with our products and services Customising onboarding materials to specific client needs and industry requirements Supporting clients during initial installation, setup, and implementation Serving as the primary point of contact for a portfolio of clients, providing prompt and reliable technical support Proactively monitoring client systems to address potential issues and prevent service interruptions Educating clients on system updates, new features, and enhancements Onsite customer visits and training

About You

As a  Customer Relations Manager, you will bring clarity and a proactive approach to customer interactions. Furthermore, if you recognise yourself in some of the points below, we would be excited to learn more about you

Education: Degree in a relevant field. Experience: At least 2 years in a technical support role, preferably with onboarding experience. Proficiency in troubleshooting hardware and software issues. Strong organisational abilities, excellent interpersonal skills, and clear communication. Language: Fluent in English, Danish is an advantage

About the team

Eupry's team consists of over 20 nationalities, all working together on a mission to create user-friendly storage compliance solutions that significantly improve how medicine, food, and other sensitive goods are stored and transported. As a member of our support team, you will be reporting to the Customer Support Manager, a seasoned professional dedicated to nurturing talent and fostering a collaborative team environment. Read more below about what your team members have to say about their experience at Eupry

“Eupry has not only introduced me to new friends but has developed me as a human and taught me valuable lessons and skills about responsibility, teamwork, and building up a well-working sales department.”

Kristian Holmgaard, Account Executive at Eupry

“I’ve had great opportunities for building and expanding my career path, as well as my professional skills as a commercial professional in a very technical industry such as the life science industry.”

Aleš Ukmar, Sales Development Representative at Eupry

Why join Eupry?

Currently collaborating with companies like Carlsberg, Arla, Novozymes, and AstraZeneca, Eupry is trusted by industry leaders across Europe to deliver the easiest way to monitor storage temperature and humidity. Our "Compliance as a Service" solution takes the whole process into the IoT area, disrupting an industry usually dominated by traditional legacy products. We have a history of supporting the professional development of our team members and creating an engaging environment for all of our people to thrive in. This means that we will help you face challenges, empower you to become independent, as well as make sure we celebrate your wins

Have we sparked your interest?

Submit your resume and motivational letter today 



  • Customer Relations Specialist

    2 weeks ago

    Copenhagen, Denmark Eupry ApS Full time

    Would you like to shape the future of tech-driven customer support? Here is your chance.Eupry is looking for a dynamic Customer Relations Manager to enhance customer satisfaction through expert onboarding and ongoing technical support. This is an opportunity to be a key player in managing customer relations within an exciting start-up - so make sure to apply...

  • Customer Support Specialist

    2 weeks ago

    Copenhagen, Copenhagen, Denmark Servicelovers Full time

    Vi søger en sød og rar og ikke mindst struktureret kundesupport specialist (Customer Support Specialist) til at blive en del af en teknologivirksomhed primært inden for den globale detail- og restaurant branche. Stillingen er på 30 timer med mulighed for fuld tid på sigt.ServiceloversServicelovers er på en mission om at øge service og...

  • Customer Support Specialist

    2 weeks ago

    Copenhagen, Denmark Servicelovers Part time

    Vi søger en sød og rar og ikke mindst struktureret kundesupport specialist (Customer Support Specialist) til at blive en del af en teknologivirksomhed primært inden for den globale detail- og restaurant branche. Stillingen er på 30 timer med mulighed for fuld tid på sigt.ServiceloversServicelovers er på en mission om at øge service og...

  • Customer Succes Specialist

    3 weeks ago

    Copenhagen, Copenhagen, Denmark GrabJobs Full time

    Om jobbet Er du serviceminded websupporter der har erfaring med Frontend? Vi er lige nu på udkig efter en Customer Support Specialist, til vores Customer Succes Team. Teamet er sat i verden til at være et kvalitetsbevidst kontaktpunkt for vores kunder, der sikrer kunderne den bedste support, samt en god overdragelse til vores back- & frontend udviklere....

  • Technical Customer Support Specialist

    12 hours ago

    Copenhagen, Copenhagen, Denmark Reshape Biotech Full time

    At Reshape we don't just challenge the status quo of biotech today. Our goal is to redefine biotechnology research for the future. We believe that biology holds the key to a sustainable future. We want to provide the most innovative companies with the tools to decode nature in order to address some of humanity's biggest challenges — from revolutionizing...

  • Technical Customer Support Specialist

    4 hours ago

    Copenhagen, Denmark Reshape Biotech Full time

    At Reshape we don’t just challenge the status quo of biotech today. Our goal is to redefine biotechnology research for the future. We believe that biology holds the key to a sustainable future. We want to provide the most innovative companies with the tools to decode nature in order to address some of humanity’s biggest challenges — from...

  • Customer Care Specialist at

    12 hours ago

    Copenhagen, Copenhagen, Denmark Rezet Sneaker Store Full time

    As a leading destination for carefully curated footwear and apparel, Rezet is looking for a service-minded and proactive individual to join our team full-time. Referring to the Head of Ecommerce, you'll be responding to customer inquiries, helping enhance our online presence, and ensuring every customer has a stellar shopping experience.We're looking for...

  • Customer Experience Specialist

    2 weeks ago

    Copenhagen, Copenhagen, Denmark Puori Full time

    Bliv en del af et internationalt væksteventyr som Customer Service / Customer Experience Specialist hos PuoriPuori er en mindre dansk virksomhed, der udvikler og sælger kosttilskud af den højeste kvalitet. Vi er verdensledende indenfor for kvalitetssikring og forbrugertransparens og oplever så stor en vækst på vores e-commerce i særdeleshed i USA, at...

  • Customer Experience Specialist

    2 weeks ago

    Copenhagen, Denmark Puori Full time

    Bliv en del af et internationalt væksteventyr som Customer Service / Customer Experience Specialist hos PuoriPuori er en mindre dansk virksomhed, der udvikler og sælger kosttilskud af den højeste kvalitet. Vi er verdensledende indenfor for kvalitetssikring og forbrugertransparens og oplever så stor en vækst på vores e-commerce i særdeleshed i USA, at...

  • Customer Experience Specialist, Zealand

    1 month ago

    Copenhagen, Denmark CHANEL Full time

    Customer Experience Specialist - Fragrance & Beauty As part of a strong team of Customer Experience Specialists, your job will be to ensure that we can guarantee the expected high Chanel quality to hold the stores more accountable and give us an ability to motivate the B&M teams. The team will, together with the Sales Team & F&B Sales Manager Denmark &...

  • Web3 Customer Success Specialist

    4 weeks ago

    Copenhagen, Denmark PRAGMATIKE Full time

    Job Description:Location: Fully remote, EU timezone (CET +/- 2hours)Start date: ASAPLanguages: Fluent English is mandatoryOur client: Cloud Computing / Web3 / AI - European SaasResponsibilities:Direct Customer Engagement: Take an active, hands-on approach to customer communication, personally responding to inquiries, feedback, and reviews across all...

  • Customer Care Specialist at Rezet Sneaker Store

    4 hours ago

    Copenhagen, Denmark Rezet Sneaker Store Full time

    As a leading destination for carefully curated footwear and apparel, Rezet is looking for a service-minded and proactive individual to join our team full-time. Referring to the Head of Ecommerce, you'll be responding to customer inquiries, helping enhance our online presence, and ensuring every customer has a stellar shopping experience.We're looking for...

  • Customer Service Agent

    12 hours ago

    Copenhagen, Copenhagen, Denmark Goodiebox ApS Full time

    Join our Team as a Dutch Speaking Customer Service Agent (Happiness Hero)At Goodiebox, we believe in fostering a culture of growth, collaboration, and happiness. We are on a mission to spread joy and build meaningful relationships, both with our members worldwide and within our team. If you are a native Dutch speaker residing in or near Copenhagen, we want...

  • Customer Success Specialist, Hungarian speaking

    1 day ago

    Copenhagen K, Denmark Agreena Full time

    Location: Copenhagen, DenmarkPosition: Farmer Success – Customer SuccessEmployment Type: Part-time/Student, On-siteAbout Agreena:Agreena is a vibrant organization with a strong purpose - to mobilize farmers and corporations to unlock the value of nature and contribute to restoring the planet. Our diverse team consists of experts ranging from soil carbon...

  • Support and Configuration Specialist

    4 weeks ago

    Copenhagen, Copenhagen, Denmark Inpay Full time

    Do you like interacting with people across job roles and industries, and have the ability to bridge the gap between technical and customer-facing departments? Can you translate technical matters into easy-to-understand customer-facing language?Then you're in the right placeThe roleInpay is recruiting a Support and Configuration Specialist to join its...

  • Lead Specialist, Noise

    2 weeks ago

    Copenhagen, Copenhagen, Denmark Lloyd's Register Emea Full time

    Job ID:39326 Senior Specialist - Noise & Vibration Lloyd's Register Location: - Halifax, Canada; Miami, USA; Southampton, UK; Copenhagen, Denmark; Singapore. What we're looking for We are seeking a highly experienced and knowledgeable Senior Specialist in Noise and Vibration to join our dynamic team. As a Senior Specialist, you will lead and oversee projects...

  • Customer Support Specialist

    1 week ago

    Copenhagen, Copenhagen, Denmark Spirii Full time

    Are you passionate about delivering great customer experiences for both end-users and partners, and do you want to be part of the amazing growth journey in Spirii?Would you like to be part of the green transition to reduce the CO2 impact in our environment by helping Spirii lead the transition towards simpler, smarter sustainable transportation?Then you...

  • Customer Success Specialist

    4 weeks ago

    Copenhagen, Copenhagen, Denmark Kontolink Full time

    Brænder du for glade kunder, og er du ekspert i at smile gennem telefonen? Så kan det være dig vi står og mangler Her er der nemlig tale om en helt unik mulighed. I Kontolink er vi i gang med en spændende rejse, og udvider derfor vores Customer Success team, så vi kan fortsætte med at holde vores kundetilfredshed helt i top. Hvem er Kontolink?Vi er...

  • Customer Success Specialist

    4 weeks ago

    Copenhagen, Copenhagen, Denmark Kontolink Full time

    Brænder du for glade kunder, og er du ekspert i at smile gennem telefonen? Så kan det være dig vi står og mangler Her er der nemlig tale om en helt unik mulighed. I Kontolink er vi i gang med en spændende rejse, og udvider derfor vores Customer Success team, så vi kan fortsætte med at holde vores kundetilfredshed helt i top. Hvem er Kontolink?Vi er...

  • Customer Success Specialist

    4 weeks ago

    Copenhagen, Denmark Kontolink Full time

    Brænder du for glade kunder, og er du ekspert i at smile gennem telefonen? Så kan det være dig vi står og mangler! Her er der nemlig tale om en helt unik mulighed. I Kontolink er vi i gang med en spændende rejse, og udvider derfor vores Customer Success team, så vi kan fortsætte med at holde vores kundetilfredshed helt i top.  Hvem er Kontolink?Vi...