Danish Speaking Customer Service Advisor

4 weeks ago


Aalborg, Ålborg Kommune, Denmark Patrique Mercier Recruitment Full time

Patrique Mercier Recruitment is currently seeking a Danish Speaking Customer Service Advisor to join our team in Greece. This exciting opportunity includes relocation to Greece, where you will provide exceptional customer service to Danish-speaking customers.

As a Danish Speaking Customer Service Advisor, you will be responsible for handling customer inquiries, resolving issues, and providing support through various channels, including phone, email, and chat. You will ensure a high level of customer satisfaction by addressing their needs, answering their questions, and providing accurate information about our clients' products and services.

At Patrique Mercier Recruitment, we value diversity and promote a supportive work environment where every team member's contributions are recognized and appreciated. Join us and further develop your customer service and communication skills while enjoying the benefits of living and working in Greece.

Responsibilities
  • Provide exceptional customer service to Danish-speaking customers
  • Handle customer inquiries and resolve issues through various channels
  • Ensure customer satisfaction by addressing their needs and providing accurate information
  • Collaborate with team members to address complex customer situations
  • Maintain thorough and accurate records of customer interactions and transactions
  • Stay up-to-date with our clients' products and services
  • Adhere to company policies and procedures Requirements
  • Fluency in Danish and English, both written and spoken
Previous customer service experience is preferred Excellent communication and interpersonal skills Ability to handle customer inquiries and resolve issues Proficiency in using computer systems and customer service software Strong problem-solving and decision-making abilities Ability to work effectively in a team environment Self-motivated and able to work independently Reliable internet connection and a suitable home workspace Willingness to relocate to Greece for training and work

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