Logistics & Customer Service Coordinator to Denmark
1 week ago
At Vitamin Well Group, we provide healthier and better tasting drinks, snacks, and protein products. Our core brands are Vitamin Well, NOCCO and Barebells, which are present in all Nordic countries, most of Europe, North America, the MENA region, and parts of East Asia. Our revenue exceeds 500 million EURO and we have a strong double-digit annual volume growth rate. We provide products in over 40 markets, with an HQ in Stockholm and offices in over ten countries around Europe, North America, MENA region and Asia Pacific.
Take the next step in your career with a fast-growing international companyVitamin Well Group is expanding, and Denmark is a key growth market. To support this, we are looking for a Logistics & Customer Service Coordinator who thrives in a fast-paced environment and is passionate about delivering excellent service. This is a hands-on role where agility, attention to detail, and a proactive mindset are key to success.
As Logistics & Customer Service Coordinator with Vitamin Well Denmark, you will be responsible for managing customer orders, handling inquiries, and ensuring smooth coordination between sales, logistics, and finance. You will play a central role in ensuring that our products reach our customers efficiently and that every interaction reflects our high standards for service and professionalism. You will report to the Operations Manager and be based at our Danish headquarters in central Copenhagen.
When you step into this role, you will quickly take ownership of customer service and coordination across teams, ensuring smooth and efficient operations. As you grow into the role, you will have the opportunity to expand your tasks into order management, workflow optimization, and contribute to making our customer service function even more agile and effective, supporting both internal teams and external partners in a fast-moving environment.
Key Responsibilities include:- Handle customer inquiries, resolving issues quickly and professionally.
- Manage customer orders from receipt to delivery, ensuring accuracy and efficiency.
- Coordinate with sales, logistics, and finance to ensure seamless operations.
- Ensure correct pricing and invoicing, maintaining accurate records.
- Monitor stock levels and deliveries, proactively addressing potential issues.
- Continuously improve processes, finding ways to work smarter and faster.
- 1-2 years of experience in customer service, order management, or a similar role.
- Exceptional attention to detail and a structured approach to problem-solving.
- The ability to work at a high pace while maintaining precision.
- Strong communication skills and a proactive mindset.
- Fluency in Danish and English.
- Be part of a fast-growing, high-energy company where decisions are made quickly.
- A dynamic and informal workplace with great collaboration across teams.
- The opportunity to develop and grow in a company that values ambition.
- Competitive salary and benefits.
As every process is unique and so are you, we will ask you to submit a CV and not only apply with your LinkedIn profile.
Life At Vitamin Well GroupOur growing family is made up of over 500 employees, representing a variety of cultures, experiences, and diverse backgrounds. This diversity is a great asset as we continue our expansion and evolve our portfolio. At the same time, Vitamin Well is still very much a Swedish company, promoting Swedish values when it comes to both business and people. We treat each other in a fair and equal way, and we respect one another based on our qualities. As we expand Vitamin Well Group's business, we are also committed to minimizing our environmental impact and continuously strive to lower emissions from production, logistics, and packaging.
Working at Vitamin Well, we provide a dynamic environment defined by ambition, dedication, and an entrepreneurial spirit. In our action-oriented culture, the ability to make swift decisions is paramount in bringing ideas to fruition. We are committed to fostering an atmosphere where every individual's unique strengths contribute to our collective success.
As part of the recruitment process, we may ask you to conduct a personality test as well as a test that measures logical ability. The purpose of the tests is to evaluate candidates as objectively as possible and identify the best possible match for the role. The tests are based on solid research and are taken through our partner Alva Lab.
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