Account Manager

1 day ago


Copenhagen, Copenhagen, Denmark duuo Full time

Come work in one of Denmark's most modern and fastest-growing facilities management companies Centrally located in Copenhagen and with a ceiling so high you'll need a ladder, DUUO offers opportunities for personal and professional growth. Are you passionate about building strong customer relationships and delivering top-tier service? Then this could be your next career move

COME JOIN OUR TEAM

DO YOU THRIVE ON CUSTOMER RELATIONSHIPS AND SALES GROWTH?

We're looking for a proactive and customer-focused Account Manager to join our Customer Care team. You'll be the primary point of contact for a portfolio of customers across all our service areas—cleaning, window cleaning, handyman, and Office Hero. Your role will be essential in maintaining DUUO's reputation for outstanding service, fostering strong customer relationships, and identifying opportunities for growth through upselling and cross-selling.

WHAT WILL YOUR ROLE AND WORK TASKS INCLUDE?

As an Account Manager at DUUO, you'll be responsible for:

  1. Managing customer relationships: Acting as a trusted advisor, engaging with your appointed accounts regularly to ensure satisfaction, from onboarding to building and maintaining long-term partnerships.
  2. Driving sales & upselling: Identifying opportunities to offer additional services that bring value to our customers.
  3. Ensuring smooth service delivery: Working closely with operations teams to ensure customer expectations are met.
  4. Maintaining account retention: Addressing concerns proactively and implementing solutions to enhance customer experience and loyalty.

YOU ARE/HAVE...

  • Fluent in English & Danish
  • Experience in account management, sales, or customer service.
  • A strong communicator with excellent interpersonal skills.
  • Proactive, solution-oriented, and always focused on customer needs.
  • Highly organized with the ability to manage multiple accounts and tasks.
  • Comfortable working in a fast-paced environment.

If this sounds like you, send your CV and a short paragraph about your experience to kontakt@duuo.dk . We can't wait to hear from you—good luck

Employment Type: Full-time

Seniority level: Entry level

Job function: Sales and Business Development

Industries: Facilities Services

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