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Account Manager

3 weeks ago

Copenhagen, Copenhagen, Denmark SOSV Investments LLC Full time

Join to apply for the Junior Account Manager role at Markit

HELP OUR CLIENTS SUCCEED AND WE WILL DO THE SAME FOR YOU

Markit is a leading international company, offering IT purchasing solutions in 48 countries (growing fast). Hundreds of Fortune 500 and Forbes Global 2000 companies choose Markit as their IT purchasing partner. Our mission is to help IT buyers save time and money. We do this by making IT purchasing simple and transparent.

For our office in Denmark, we are seeking a Junior Account Manager to help take advantage of the growing opportunities. We are a strong team of 5 people in the DK office and work with ~200 colleagues all over the world.

You will get the opportunity to learn more about IT purchasing and IT trends, case building, negotiation, solution sales, and build/expand your skillset for future roles such as Account Manager and Key Account Manager.

Job requirements

  • Positive, energetic, and eager to learn.
  • Resilient in nature with a desire to solve problems.
  • Self-driven/proactive/high autonomy and able to see "the bigger picture" (whilst not losing out on details).
  • Relationship builder/desire to service customers (honest and trustworthy).
  • Team player/go the extra mile.
  • Fluent in Danish and English.
  • Strong business acumen and analytical skills.
  • Experienced user in Excel and PowerPoint.
  • Can present a business case to clients and crowds.

Job responsibilities

Step 1a: Assist in client engagement:

  • Join experienced colleagues in client meetings.
  • After first contact to new prospects, continue to lead the client relationship with back-up from the team.
  • Support the team in the development of existing clients.

Step 1b: Learn the ropes of Client Support Specialist during the first 9-12 months:

  • To provide outstanding customer service to Markit clients.
  • Communicate with manufacturers, partners, suppliers, and clients to ensure smooth day-to-day operations.
  • Performance in CSS will become a great asset in Account Management.

Step 2: Account Management of local clients and help with international cases:

  • This starts as soon as your abilities allow for it, preferably from 3 months in role.
  • Daily operational management.
  • Reach out to new prospects yourself.
  • Helping our clients succeed by catering to their ongoing/changing needs.
  • You are proactive on Teams/phone/email/LinkedIn etc.

What to expect?

  • Highly experienced team to learn from, with strong culture and low hierarchy.
  • Demonstrating ownership enables increased tasks and responsibilities.
  • Growth company culture.
  • Direct influence/lead on real cases with local, international, and enterprise clients.
  • International contacts – work with many different countries around the globe.
  • Learn about latest trends in IT and newest products from leading manufacturers.

THE SPIRIT OF MARKIT AND THE LOCAL TEAM

To execute excellence. To make an impact. A hard-working team that values honesty, openness, kindness, diversity, and collaboration. To celebrate and have fun. We go the extra mile for each other. We are also dynamic - the pretty word for "a bit messy" - you must "lead yourself". This does not mean there is lack of support, but we will not micromanage you. You must speak up Speak your mind and proactively engage, both when things are good and also when things are not as they are supposed to be

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Sales, Business Development, and Customer Service
Industries
  • IT Services and IT Consulting
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